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BENEFITS OF DOCUMENT

Gain a thorough understanding of the 8D problem solving process.
Learn how to apply the 8D process and tools to solve problems in the workplace.
Train your problem solving teams on the 8D process with this training presentation.

DOCUMENT DESCRIPTION

The 8D (Eight Disciplines) approach is a systematic problem solving process that is used to solve various problems in industry. Popularized by Ford Motor Company, the 8D problem solving process has proven to be highly effective in product and process improvement. The 8D process enables problem solving teams to identify root causes, develop proper actions to eliminate root causes, and implement permanent corrective action to prevent recurrence. This training presentation will help you to teach employees in your company or organization to solve problems in your journey to operational excellence.

NOTE: This training presentation comes with a complimentary 8D Problem Solving Worksheet (in Word format).

LEARNING OBJECTIVES

1. Understand the 8D problem solving process
2. Describe the objective of each step of the 8D process
3. Understand how to use the problem solving tools in the 8D process
4. Define the roles of the 8D problem solving team
5. Define the critical success factors for effective 8D problem solving

CONTENTS

1. Introduction to 8D Problem Solving
- What is a Problem?
- What is Problem Solving?
- What is 8D problem solving?
- Benefits of 8D problem solving
- Overview of 8D problem solving process

2. Roles of 8D Problem Solving Team
- What is a problem solving team?
- Role of the champion
- Role of the team leader
- Role of the team member
- Role of the facilitator

3. 8D Problem Solving Process - The Step by Step Approach
- Problem solving techniques
- 8D problem solving is based on the PDCA approach
- The 8D problem solving process
- Importance of an 8D report
- The Ford 8D report template
- Example of an 8D report template
- D0: Plan
- D1: Establish the team
- D2: Describe the problem
- D3: Develop an interim containment action
- D4: Define and verify root cause
- D5: Choose and verify permanent corrective action
- D6: Implement and validate permanent corrective action
- D7: Prevent recurrence
- D8: Recognize the team

4. 8D Problem Solving Tools
- Flowchart
- Brainstorming
- Gantt chart
- Check sheet
- Control chart
- Run chart
- Pareto chart
- Cause and effect diagram
- 5 whys
- Histogram
- Scatter diagram

5. Critical Success Factors

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Source: 8D Problem Solving Technique & Tools PowerPoint document

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8D Problem Solving Technique & Tools

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This business document is categorized under the function(s): Operations Organization, Change, & HR

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File Type: PowerPoint (pptx)

File Size: 10.2 MB

Number of Slides: 212

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Initial upload date (first version): May 18, 2014
Most recent version published: Jun 15, 2017

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