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BENEFITS OF DOCUMENT

Measure service quality in order to decide how to improve it.
Enjoy exciting and original artworks used in the slides.

DOCUMENT DESCRIPTION

Measuring service quality of a museum is one of the most important thing to do, if your goal is to improve it. In this document, you will see the meaning of service quality. Then, you can pinpoint success indicators of a museum impacted by service quality that are highlighted by studies. Do what is most vital and wonderful: measure service quality using a modified validated instrument developed through research. You are supposed to be ironclad in your decisions about how to improve such service. But first, your assessment tool should be tested.

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Source: Service Excellence of Museums PowerPoint document

Service Excellence of Museums

Sold by Lucell Larawan (this author has 5 documents)

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This business document is categorized under the function(s):

Operations service quality

It applies to museums

File Type: PowerPoint (pptx)

File Size: 2.2 MB

Number of Slides: 11 (includes cover, transition slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Nov 6, 2017
Most recent version published: Nov 23, 2017

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