Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

Avail a validated instrument to measure service quality of wineries.
Know what aspects of service quality better explain tourist satisfaction and tourist loyalty

DOCUMENT DESCRIPTION

In this document, I am sharing a validated instrument to measure service quality of wineries in wine tourism. From this, you can also verify aspects of service quality that are more important to increase tourist satisfaction and tourist loyalty. There is no shortcut in improving service quality. It always begins with a reliable and valid evaluation of it.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Service Quality of Wineries in Wine Tourism PowerPoint document

Service Quality of Wineries in Wine Tourism

Sold by Lucell Larawan (this author has 5 documents)

$25.00

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Operations service quality

It applies to wineries

File Type: PowerPoint (pptx)

File Size: 3.9 MB

Number of Slides: 14 (includes cover, transition slides)

Related Topic(s): Tourism

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

Initial upload date (first version): Nov 13, 2017
Most recent version published: Nov 23, 2017

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work."

– Omar Hernán Montes Parra, CEO at Quantum SFE

"I have used Flevy services for a number of years and have never, ever been disappointed. As a matter of fact, David and his team continue, time after time, to impress me with their willingness to assist and in the real sense of the word. I have concluded in fact that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

Aside from the great and professional service that Flevy's team provide, their wide variety of material is of utmost great quality, professionally put together and most current.

Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world."

– Roberto Pelliccia, Senior Executive in International Hospitality

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

RECOMMENDATIONS WE HAVE FOR YOU

South African Tourism Safety Scenarios 9-page PDF document $40.00 Author: Ian van Vuuren Consulting South Africa Tourism	South African Tourism Industry Risks for 2017 7-page PDF document $30.00 Author: Ian van Vuuren Consulting South Africa Tourism	South African Tourism Safety & Security Risk Factors 9-page PDF document $30.00 Author: Ian van Vuuren Consulting South Africa Tourism	Green Tourism Strategy 22-slide PowerPoint deck $25.00 This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Sustainability Tourism ESG
Sustainable Tourism 23-slide PowerPoint deck $25.00 This is a FlevyPro [?] document. Subscribe and save with FlevyPro! Sustainability Tourism ESG	ISO 14001:2015 (EMS) Awareness Training 72-slide PowerPoint deck and supporting PDF $69.00 Author: Operational Excellence Consulting Sustainability	Sustainability Management 104-slide PowerPoint deck $79.00 Author: Operational Excellence Consulting Sustainability ESG	Health, Safety and Environmental Management Plan 29-page Word document $249.00 Author: gmclennan Sustainability Workplace Safety
ISO 37101 - Implementation Toolkit Excel workbook and supporting ZIP $249.00 Author: Gerard Blokdijk Sustainability	ISO 20121:2012 (Event Sustainability) Awareness Training 63-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Sustainability ESG Event Industry	Kanban Board: Environmental, Social, & Governance (ESG) Excel workbook $89.00 Author: Gerard Blokdijk Corporate Social Responsi ... Kanban Board ESG	ISO 20400:2017 (Sustainable Procurement) Awareness Training 65-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Strategic Sourcing Sustainability ESG