Changing organisational culture is not a small undertaking. There are usually both tangible and intangible costs. When done effectively, the long-term advantages far outweigh the costs of living with a culture that isn't thriving, but how do you measure the impact of such a change? After all, much of what constitutes organisational culture is intangible. For that reason, the goal isn't really to measure the culture but rather to measure the outcomes that are impacted by the culture. This is much more practicable and useful because these results directly affect the value of the organization. Of course, the exact metrics you measure will depend on the goal of your culture change effort. However, with the right tools in place and thoughtful planning, you'll be able to demonstrate the real-world benefits your culture initiative achieves. The key is to define what cultural shifts you're aiming for and then track observable changes in behaviors, mindsets, and outcomes that align with them.
This 12 strong slide deck provides a short guide on how to measure Organisational Culture + an example of a Organisational Culture Change Scorecard
The author has been in the "business of change and transformation" since 1974 and has worked across the length and breadth of the UK, across many European countries, and Internationally in a multitude of industry sectors and has "change managed" innumerable technology solutions. He is now a full-time Change Management Trainer delivering his unique Driving Change Management Course globally and creating an ever-growing Highway of Change Agent network using his Practical Framework Approach to Change. He is also an online Consultant, Blogger, Speaker, Coach & Mentor, and Trusted Advisor on all matters related to "change and transformation"
In June 2012 the author was presented with a "Change Leader of Tomorrow" Award by the World HRD Congress in recognition of my "remarkable progress in initiating changes enough for others in the same industry to follow my example".
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Source: Best Practices in Corporate Culture PowerPoint Slides: Measuring Organizational Culture PowerPoint (PPT) Presentation Slide Deck, The Highway of Change
Corporate Culture Employee Management Innovation Management Innovation Culture Lean Management Lean Culture Human Resources
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