BENEFITS OF DOCUMENT
DESCRIPTION
This document provides a thorough visual taxonomy of key business processes related to managing external relationships based on APQC's cross-industry process classification system (PCF), the most used process framework globally.
A process classification framework can be utilized in many practical ways. For example, it can provide a:
1. framework and checklist of processes when scoping process-related projects
2. starting point for a process documentation, offering a detailed list of processes to use in process flows, maps, and/or models
3. basis for structuring a process repository, whether using a sophisticated software or simple folders
4. foundation for undertaking process-related benchmarking and generating business analytics
This document follows the structure, and facilitates the usage, of APQC's PCF v7.3.1. It includes 5 process groups, 23 processes, and 25 process activities related to managing external relationships.
Contents
1. PCF Levels
2. PCF Overall Structure
3. Taxonomy for the Process Category – High Level
4. Taxonomy for the Process Category – Detailed
5. Taxonomy by Process Group – Detailed
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Process Mapping PowerPoint Slides: Key Business Processes | External Relations Management PowerPoint (PPTX) Presentation, ILMAM - Strategy & Management Consulting
This document is available as part of the following discounted bundle(s):
Save %!
Key Business Processes | Management and Support Processes
This bundle contains 7 total documents. See all the documents to the right.
Process Mapping Strategy Development Target Operating Model Chief Strategy Officer Henry Mintzberg Business Capability Model Enterprise Asset Management Service Transformation Governance Business Framework PowerPoint Diagrams Risk Management Compliance Corporate Policies Management Accounting Human Resources Mobile Strategy Cyber Security Business Transformation Customer Experience Digital Transformation Order Management
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |