BENEFITS OF DOCUMENT
DESCRIPTION
This document provides a thorough visual taxonomy of key business processes related to managing external relationships based on APQC's cross-industry process classification system (PCF), the most used process framework globally.
A process classification framework can be utilized in many practical ways. For example, it can provide a:
1. framework and checklist of processes when scoping process-related projects
2. starting point for a process documentation, offering a detailed list of processes to use in process flows, maps, and/or models
3. basis for structuring a process repository, whether using a sophisticated software or simple folders
4. foundation for undertaking process-related benchmarking and generating business analytics
This document follows the structure, and facilitates the usage, of APQC's PCF v7.3.1. It includes 5 process groups, 23 processes, and 25 process activities related to managing external relationships.
Contents
1. PCF Levels
2. PCF Overall Structure
3. Taxonomy for the Process Category – High Level
4. Taxonomy for the Process Category – Detailed
5. Taxonomy by Process Group – Detailed
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Source: Best Practices in Process Mapping PowerPoint Slides: Key Business Processes | External Relations Management PowerPoint (PPTX) Presentation, ILMAM - Strategy & Management Consulting
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Key Business Processes | Management and Support Processes
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Process Mapping Order Management Supply Chain Analysis Service Transformation Product Launch Strategy Product Management Sales Marketing Plan Development
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