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Introduction to Quality (PowerPoint PPTX)

File Type: 106-slide PowerPoint presentation (PPTX)
Secondary File: PowerPoint (PPTX)


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Completely editable & customizable PPTX document.
Supplemental PPTX document also included.
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  1. Provides a framework for educating employees on the basics of quality.
  2. Provides a tool to generate quality awareness and develop a quality culture.
  3. Provides guidelines on demonstrating personal quality standards.


This product (Introduction to Quality) is a 106-slide PowerPoint presentation (PPTX) with a supplemental PowerPoint document, which you can download immediately upon purchase.

In today's business, quality is as important as it was ever before. As a key driver of customer satisfaction, quality transcends from products and services to the business model and customer experience. Moreover, successful Lean organizations in Japan are built on a strong foundation of quality. For without quality, delivering faster or cheaper is of no value to the customer.

This presentation introduces the basic concepts, philosophies and principles of quality. It includes the definitions of quality, benefits of quality improvement, teachings of the quality gurus, key elements of total quality, business excellence models, quality system and the methods and tools for quality improvement.

Also highlighted are the key quality mindsets and practices at the individual level: inspection is a poor substitute for quality; treat the next process as customer; quality begins with me; continuous improvement; and personal quality standards.

NOTE: This training package includes:
1. Introduction to Quality training presentation (PowerPoint format, 16:9 widescreen)
2. The Inspection Exercise (PowerPoint format, 4:3 standard screen) – FREE


1. Gain knowledge on the key concepts, philosophies and principles of Quality
2. Understand the Total Quality frameworks, methods and tools
3. Identify the challenges and best practices of Total Quality


1. Key Concepts of Quality
2. Quality Philosophies and Principles
3. Quality Frameworks and Models
4. Quality Improvement Methods and Tools
5. Challenges and Best Practices

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Quality Management & Assurance PowerPoint Slides: Introduction to Quality PowerPoint (PPTX) Presentation, Operational Excellence Consulting


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File Type: PowerPoint pptx (PPTX)
File Size: 22.7 MB
Number of Slides: 106 (includes cover and all slides)

Terms of usage (for all documents from Operational Excellence Consulting)

Initial upload date (first version): Jul 23, 2021
Most recent version published: Jul 26, 2021


Author: Operational Excellence Consulting

Additional documents from author: 222

Operational Excellence Consulting is a management training and consulting firm dedicated to enhancing the effectiveness and productivity of individuals and organizations. Our mission is to drive lasting beneficial change by leveraging design thinking and lean management approaches. [read more]

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