This PPT slide, part of the 35-slide Financial Technology (Fintech) Value Chain PowerPoint presentation, presents an overview of the Industry Value Chain, a concept adapted from Michael Porter’s framework. It outlines the sequence of activities that organizations in a specific sector undertake to deliver products or services to the market. The primary focus is on how these activities add value, starting from raw material sourcing to the final delivery to customers.
The text highlights the distinction between primary and support activities. Primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. Each of these functions plays a crucial role in transforming inputs into finished products and ensuring customer satisfaction. For instance, inbound logistics involves managing the flow of materials, while operations focus on the actual production process. Outbound logistics deals with distributing the final goods, and marketing and sales efforts aim to attract customers. Service activities are vital for maintaining product value post-sale, through customer support and repairs.
Support activities are also essential as they enhance the efficiency of primary activities. These include procurement, which involves sourcing necessary goods and services; technology development, focusing on R&D and process improvements; human resource management, which covers employee training and retention; and firm infrastructure, encompassing strategic planning and financial management.
The slide emphasizes that understanding and optimizing these value chain components can lead to improved customer satisfaction and loyalty. By analyzing each step, organizations can identify opportunities to enhance efficiency and reduce costs, ultimately delivering better value to their customers.
This slide is part of the Financial Technology (Fintech) Value Chain PowerPoint presentation.
This framework is created by former McKinsey, BCG, Deloitte, EY, and Capgemini consultants and provides actionable insights for Fintech Industry Value Chain Analysis.
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Value Chain Analysis Employee Training Strategic Planning Process Improvement Customer Satisfaction Value Chain Financial Management Resource Management Sales Logistics Production
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