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  1. Provides a framework for assessing the maturity of existing E2.0 deployments
  2. Provides a set of criteria for analysis of enterprise social software offerings
  3. Allows for strategic planning in advances of enterprise social software/E2.0


Enterprise social software or Enterprise 2.0, comprises of social software used in wide ranging business contexts. It includes social and networked modifications to corporate intranets and other classic platforms used by large companies to organise their communications internally and externally. Enterprise social software reflects the trends of the external WWW based experiences and replicates that within the organisations scope.

Core to any study which is assessing a strategy for E2.0 is the identification of the maturity that has been achieved within and across the eco-system. This maturity matrix helps identify the various facets that need to be considered and evaluated.

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Enterprise Social Software / Enterprise 2.0 Maturity Matrix

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Initial upload date (first version): Jan 8, 2019
Most recent version published: Jan 8, 2019

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