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BENEFITS OF DOCUMENT

  1. Provides basic concepts of Digital Transformation and its impact on Customer Experience
  2. Provides frameworks for managing organizational resistance to change before, during and after digital transformation
  3. Provides guidelines on how to change employee mindsets, behavior's, organizational culture and develop capabilities to support digital transformation

DOCUMENT DESCRIPTION

DIGITAL TRANSFORMATION - 2021 TRENDS, CURRENT STATISTICS, ROADMAP, WORK BOOK, GUIDELINES, OPPORTUNITIES TO THRIVE BUSINESSES

This document provides practical guidelines on developing a solid cultural foundation and the various frameworks/models for change management. It also serves as complementary materials to a digital transformation strategy and deployment guide. Further it helps to clarify the fuzziness around Digital Transformation and prepares key stakeholders in the organization for the Digital Transformation journey.

Learning Objectives:

-Acquire knowledge on the principles and key concepts of digital transformation
-Understand the soft aspects of Digital Transformation - people, organization and change management
-Identify the pitfalls to avoid and define the critical success factors of digital transformation

Key Questions to ponder upon:

-What is Digital transformation?
-Is it something which my organization need to practice?
-How do I know, there is a need for my organization to adopt Digital Transformation?
-What is the starting point for Digital Transformation in my organization?
-How to develop Digital Transformation Strategy?
-Can Digital Transformation Strategy be part of Target Operating Model (TOM)?
-Do I need to have a separate department who would manage Digital Transformation?
-Is Digital Transformation part of Change Management?
-In what all areas of my business, Digital Transformation would be useful?
-How to measure success of Digital Transformation?
-What are benefits of Digital Transformation?
-What are challenges in implementing Digital transformation strategies?
-Is there any downstream or any cons which are part and parcel of Digital framework?

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Source: Digital Transformation - 2021 Trends, Roadmap, Guidelines PowerPoint document

 

Digital Transformation - 2021 Trends, Roadmap, Guidelines

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File Type: PowerPoint (pptx)

File Size: 748.1 KB

Number of Slides: 62 (includes cover, transition slides)

Related Topic(s): Digital Transformation

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Initial upload date (first version): Mar 15, 2021
Most recent version published: Mar 15, 2021

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