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BENEFITS OF DOCUMENT

  1. CATWOE is a brilliant tool that prompts and guides the real and true understanding of stakeholder, customer, owner, and ?all other' perspectives.
  2. Underpins: change, transformation, modernisation, UXDesign, stakeholder management, effective communications, business planning or simply just a better understanding.
  3. Completely sustainable - reuse again and again.

DOCUMENT DESCRIPTION

Achieving a Complete Understanding

CATWOE is a versatile tool that supports stakeholder analysis by really understanding the perspectives of everyone involved. For example, in a: business, organisation, system, programme, project, UX Design piece, consultation among many others. This supports the capturing, analysis and reporting of the complete set of differing perspectives, needs and requirements from everyone and ?everything' involved including:

C. Customers: who are the beneficiaries and how does the issue affect them? Who the process needs to be built to support? Buyers and consumers? What is their view/ need?
A. Actors: the people involved? Who is impacted? Who is important to success/ delivery? Who can halt success or present obstacles? What is their perspective?
T. Transformation: what are the processes involved? What is the transformation at the heart of system? What does this require?
W. Worldview: What is the big picture and the wider impacts and difference that can be made?
O. Owner: Person with authority to direct the transformation activities? Who owns it ie the process or situation? And what is their role in the solution? What do they need? What is needed from them?
E. Environmental: what are the constraints that will impact the solution? What are the external factors that have an influence? What conditions/ rules act as constraints? What could potentially impact?

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Source: CATWOE Analysis Template and Report Creation Tool Excel document

 

CATWOE Analysis Template and Report Creation Tool

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File Type: Excel (xlsx)

File Size: 367.2 KB

Related Topic(s): Stakeholder Management

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Initial upload date (first version): Oct 13, 2021
Most recent version published: Oct 14, 2021

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