A Team Members Guide for undertaking the process engineering of a business process. The Guide covers all the major steps of process engineering in a manner that empowers each team member to actively and positively participate in the initiative. For each BPE Step it covers objectives, activities, pitfalls, tips, and definitions.
It is crisp, clean, and easy to follow.
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Source: Business Process Engineering Team Guide Word (DOC) Document, Ulis Transformation Solutions Inc.