Identifying Barriers to Effective Banking Transformation PPT

This PPT slide, part of the 25-slide Banking Transformation: Process Excellence PowerPoint presentation, outlines key barriers to effective transformation within banking organizations, emphasizing the critical role of process leaders in decision-making. Four primary challenges are identified.

The first barrier is the lack of process leadership. It highlights that process leaders are often excluded from high-level decision-making, which undermines their potential contributions. Instead, they are seen merely as resource suppliers rather than strategic partners. This disconnect can lead to misalignment between corporate strategy and process strategy, ultimately weakening the organization's ability to deliver a seamless customer experience.

The second barrier focuses on the absence of a robust enterprise delivery framework. Current IT delivery methods are typically designed for smaller-scale projects, which may not adequately support larger transformation initiatives. The slide notes that fitting transformation efforts into existing frameworks often overlooks essential factors like process KPIs and visualization, which are crucial for tracking progress and ensuring alignment with strategic goals.

The third barrier is the lack of cross-functional collaboration. It points out that transformation programs often struggle with mandates and resource allocation, leading to a disconnect between delivery and business objectives. Without sustained support from the delivery team, stakeholders may find it challenging to realize business benefits, resulting in missed opportunities to capture value.

Lastly, the slide addresses the lack of transformation experience. It indicates a gap between the skills typically found in banking and those necessary for successful transformation. Process teams may lack coherence in their approach, and IT analysts may not possess the requisite knowledge of business processes. This gap can hinder the integration of new systems and processes, further complicating transformation efforts.

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