The debate about AI and jobs often focuses on whether AI will replace people. A more immediate question for organisations is whether AI will replace, redesign or fundamentally change the processes through which people work. This InfoDeck examines how AI is likely to reshape processes before it eliminates entire roles, and what this means for workflows, responsibilities, skills, behaviours and organisational structures. For Change Managers, the message is important: AI implementation is not simply about introducing new technology. It is about changing how work gets done, helping people adapt to that change and, most of all, gaining the intended return on investment as originally identified.
The author is a recognised Change Leader and has been in the "business of change and transformation" since 1974. He has worked across the length and breadth of the UK, across many European countries, and Internationally in a multitude of industry sectors and has "change managed" innumerable technology solutions. He is now a full-time Change Management Trainer delivering his unique Driving Change Management Course globally and creating an ever-growing Licensed Highway of Change Agent network using his Practical Framework Approach to Change. He is also an online Consultant, Blogger, Speaker, Coach & Mentor, and Trusted Advisor on all matters related to "change and transformation"
In June 2012 the author was presented with a "Change Leader of Tomorrow" Award by the World HRD Congress in recognition of my "remarkable progress in initiating changes enough for others in the same industry to follow my example".
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Source: Best Practices in Artificial Intelligence, Automation PowerPoint Slides: AI Will Replace Processes before It Replaces People PowerPoint (PPT) Presentation Slide Deck, The Highway of Change
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