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System Map: Structuring Change for Measurable Outcomes PPT


This PPT slide, part of the 28-slide 5S Keys to Successful Change PowerPoint presentation, focuses on the concept of a System Map, emphasizing its role in change management. It begins by stating the challenges associated with directly altering elements like profit or performance metrics. The underlying message is that human behavior and performance are complex and cannot be modified in isolation. Instead, effective change requires adjustments to the system's structure where these behaviors occur.

Key terms are introduced, notably "Points of Intervention" and "Points of Evaluation." Points of Intervention are specific locations within a system where direct changes can be made, while Points of Evaluation are metrics used to assess the success of these changes. This distinction is crucial for change managers as it highlights the need to identify and understand the relationship between these points to achieve desired outcomes.

The slide further explains that mapping the system's structure is essential. This mapping illustrates how interventions at specific points affect the overall system and lead to measurable results. It underscores the importance of recognizing how changes at the Points of Intervention influence the entire system, ultimately impacting the Points of Evaluation.

For executives considering this document, the slide offers valuable insights into the systematic approach required for effective change management. It highlights the necessity of a structured methodology to navigate complexities and achieve targeted results. Understanding these concepts can aid in formulating strategies that are not only effective, but also sustainable over time.




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