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DOCUMENT DESCRIPTION

The Efficiency & Effectiveness Matrix is tool used to balance the types of measurement applied to a process. The goal is to monitor data that indicates the effectiveness of a given process or how well it meets customer expectations as well as the efficiency of a process by monitoring the amount of resources required, materials used and time spent producing goods and services.

This matrix facilitates the listing of all proposed measurement in order to uncover any imbalances in the Data Collection Plan. The goal is to pay attention to both kinds of measures in order to satisfy customer needs profitably.

This template was created by Lean6Sigma4All. Lean6Sigma4All is a matchmaking platform that aims to connect anyone interested in Lean Six Sigma with any LSS expert, consultant, or agency.

Got a question about the product? Email us at [email protected]. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Efficiency & Effectiveness Matrix Excel document

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Efficiency & Effectiveness Matrix

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Upload date (first version): Feb 3, 2016






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