Service Operation - Process Guides (ITSM, IT Service Manage (Document Bundle)

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usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients.

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

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that it is not at all just a repository of documents/resources but, in the way that David and his team manage the firm, it is like dealing with consultants always ready to assist, advise and direct you to what you really need, and they always get it right.

I am an international hospitality accomplished senior executive who has worked and lived during the past 35 years in 23 countries in 5 continents and I can humbly say that I know what customer service is, trust me.

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Well done Flevy, keep up the great work and I look forward to continue working with you in the future and to recommend you to a variety of colleagues around the world.

– Roberto Pelliccia, Senior Executive in International Hospitality

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quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead.

– Roderick Cameron, Founding Partner at SGFE Ltd

– Michael Evans, Managing Director at Newport LLC

– Dennis Gershowitz, Principal at DG Associates

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

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saved. I encountered a download issue during the ordering process. However, a quick email to Flevy's support team, even on a Sunday (!!!), resulted in assistance within less than an hour, allowing me to download the content I needed. Fantastic job, Flevy! I give 5 stars for both content/price and customer service. Thank you!

– M. E., Chief Commercial Officer, International Logistics Service Provider

– David Harris, Managing Director at Futures Strategy