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DESCRIPTION
This is a 4 slide presentation on field service team development. The presentation includes copious notes to aid in the presentation. The presentation begins with an issues assessment, then identifies necessary service team skills, and finishes with plans that would aid in the improvement of the service team.
The field service team represents the equipment manufacture in the customer's facility. This means that the service team should be selected and trained as top-level ambassadors of good will. Expectations should be clear and performance should be impeccable.
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Source: Regional Field Service Team Development PowerPoint (PPTX) Presentation, eemer600
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Strategy Development Consulting Frameworks Lean Management/Enterprise Sales Growth Strategy Quality Management & Assurance Business Framework PowerPoint Diagrams Breakout Strategy KPI Process Improvement Process Analysis Strategy Deployment & Execution Hoshin Kanri ISO 9001 Chief Strategy Officer Operational Excellence Leadership Lean Daily Management System Account Management Strategic Planning Financial Modeling Company Analysis Consulting Training Porter's Five Forces Cost Reduction Assessment Business Case Development Six Sigma Project Visual Workplace Poka Yoke Cost of Quality Digital Transformation
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