This is a partial preview. Full document is 107 slides. View large preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

The presentation provides all you must know to capture customer requirements in a thorough way through use of Quality Function Deployment (QFD).
Guidelines provided in the course help any quality professional or project manager plan and facilitate a QFD session.
This course contains all the essentials of QFD and yet prepares you to obtain a consensus from the team on key customer needs and if they are translated in a consistent way by each of them. That way everyone is on the same page at the end of the QFD exerc

DOCUMENT DESCRIPTION

This presentation unleashes the power of QFD (Quality Function Deployment) to capture customer requirements in a systematic and disciplined way and translate them into technical or product requirements or service requirements if it is service organization.

It starts with QFD definition, basic introduction to QFD terms, why and how it is used, its elements. The second part provides insights into advanced QFD that describes voice of the customer, Kano model, how to interpret QFD results, how to use QFD to set future goals, conduct competitive assessment.

The third part focuses on the facilitation elements. Detailed discussion is presented on various aspects of facilitation, including, but not limited to expectations, roles of sponsor, customer, facilitator, ground rules, detailed agenda, how to run sessions to complete QFD House of Quality.

Two Basic QFD Excel templates are included, one for workshop use (QFD BASIC Template - embedded in the presentation) and another for more detailed analysis (QFD BASIC Automated) using multiple houses of quality.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Capturing and Translating Customer Requirements through QFD PowerPoint document

Capturing and Translating Customer Requirements through QFD

Sold by QMaxima Inc. (this author has 9 documents)

$39.95

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s): Operations Strategy, Marketing, & Sales

It applies to All Industries.

File Type: PowerPoint (pptx)

File Size: 6.1 MB

Number of Slides: 107

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental XLSM document.

Initial upload date (first version): May 9, 2016
Most recent version published: May 16, 2016

Ask the Author a Question

Must be logged in Click here to log in

Report

SELECT CUSTOMERS

Flevy has provided quality business documents to businesses and organizations of all sizes across the world—in over 60 countries. Below is just a very small sample of our customer base.

VIEW BY

Are you a business professional?
Join Flevy and sell your business documents.

Just as the mobile apps market has helped software developers earn sustainable, passive income, we hope Flevy will do the same for business professionals, like yourself. There's no reason to let your IP collect dust when it can be making you perpetual income.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

	875+ High Impact Presentation Templates Listed under: PowerPoint Templates Strategy, Marketing, & Sales View more from: SlideKraft 878-slide PowerPoint deck. This presentation contains pretty everything you are ever going to need to make your big presentation rock! You will find tons of templates on - 1. Coverpages 2. Section Dividers 3. Graphs and Charts 4. Text Layouts 5. Image [read more]	$20.00 Add to Cart View Details
	Customer Journey Mapping (CJM) Listed under: Operations Strategy, Marketing, & Sales View more from: Operational Excellence Consulting Top Flevy Author [?] 91-slide PowerPoint deck. Customer Journey Mapping (CJM) is the process of capturing and communicating complex interactions in order to illuminate the complete experience a person may have with a product or service. Every customer is on an experience [read more]	$59.00 Add to Cart View Details
	Digital Transformation Strategy Listed under: Information Technology Strategy, Marketing, & Sales View more from: LearnPPT Top Flevy Author [?] 118-slide PowerPoint deck. Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends: - Social Media - [read more]	$89.00 Add to Cart View Details
	1000+ Consulting Diagrams, Templates, Graphics & Icons Listed under: PowerPoint Templates Strategy, Marketing, & Sales View more from: Operational Excellence Consulting Top Flevy Author [?] 1125-slide PowerPoint deck. This presentation is a mega-collection of over 1100 fully editable consulting diagrams, templates, graphics and icons to enhance your PowerPoint presentations, increase productivity and create visual impact. The above preview only [read more]	$49.00 Add to Cart View Details
	Hoshin Kanri Strategy Deployment Listed under: Operations Strategy, Marketing, & Sales View more from: Operational Excellence Consulting Top Flevy Author [?] 147-slide PowerPoint deck and supporting Excel workbook. * Kick Start your Next Fiscal Year with Hoshin Kanri Strategy Deployment! * Hoshin Kanri process is a powerful strategy deployment methodology for defining long-range key entity objectives. These are breakthrough objectives that [read more]	$59.00 Add to Cart View Details
	Customer Journey Mapping - Guide & Templates Listed under: Operations Strategy, Marketing, & Sales View more from: CustCore Consulting 45-slide PowerPoint deck and supporting PowerPoint deck. This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of the experience that customer's have with your organisation, product or service. The step-by-step [read more]	$59.00 Add to Cart View Details
	Complete Business Frameworks Reference Guide Listed under: Organization, Change, & HR Strategy, Marketing, & Sales View more from: LearnPPT Top Flevy Author [?] 388-slide PowerPoint deck. This is a very comprehensive document with over 350+ slides--covering 56 common management consulting frameworks and methodologies (listed below in alphabetical order). A detailed summary is provided for each business framework. [read more]	$199.00 Add to Cart View Details
	Business Process Reengineering (BPR) Listed under: Operations Strategy, Marketing, & Sales View more from: Operational Excellence Consulting Top Flevy Author [?] 143-slide PowerPoint deck. Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes enabled by information technology to achieve dramatic improvements in business performance. BPR may be the answer to [read more]	$59.00 Add to Cart View Details
	Business Model Canvas (BMC) Listed under: Organization, Change, & HR Strategy, Marketing, & Sales View more from: Operational Excellence Consulting Top Flevy Author [?] 120-slide PowerPoint deck. The Business Model Canvas is a Strategic Management and Lean Startup template for developing new or redesigning existing business models to create competitive advantage. Based on the framework developed by Strategyzer, the canvas is [read more]	$59.00 Add to Cart View Details
	Project Prioritization Tool Listed under: Information Technology Operations View more from: Demand Metric Top Flevy Author [?] Excel workbook. The Project Prioritization Tool can be used to rank projects based on their company strategic fit, economic impact, and feasibility. The tool works by allowing you to create a rational method to force rank each project where you define and [read more]	$49.95 Add to Cart View Details

Keyphrase:
Search in...	Document Title Document Description
Filter by author:
Filetype:	PowerPoint Excel Word PDF
Library:	Marketplace FlevyPro [?]

Capturing and Translating Customer Requirements through QFD

Log In Below

Receive our Free Primer on Strategy Development & Execution

Get Our FREE Product.