Please register (it's free!) or login to view the remaining preview.

If you are logged in, your referral link [?] is automatically included below.

EMBED CODE (Copy and Paste)

BENEFITS OF DOCUMENT

The presentation provides all you must know to capture customer requirements in a thorough way through use of Quality Function Deployment (QFD).
Guidelines provided in the course help any quality professional or project manager plan and facilitate a QFD session.
This course contains all the essentials of QFD and yet prepares you to obtain a consensus from the team on key customer needs and if they are translated in a consistent way by each of them. That way everyone is on the same page at the end of the QFD exerc

DOCUMENT DESCRIPTION

This presentation unleashes the power of QFD (Quality Function Deployment) to capture customer requirements in a systematic and disciplined way and translate them into technical or product requirements or service requirements if it is a service organization.

It starts with QFD definition, basic introduction to QFD terms, why and how it is used, its elements. The second part provides insights into advanced QFD that describes the voice of the customer, Kano model, how to interpret QFD results, how to use QFD to set future goals, conduct a competitive assessment.

The third part focuses on facilitation elements. Detailed discussion is presented on various aspects of facilitation, including, but not limited to expectations, roles of the sponsor, customer, facilitator, ground rules, detailed agenda, how to run sessions to complete QFD House of Quality.

Two Basic QFD Excel templates are included, one for workshop use (QFD BASIC Template - embedded in the presentation) and another for more detailed analysis (QFD BASIC Automated) using multiple houses of quality.

Got a question about the product? Email us at [email protected] or ask the author directly by using the form to the right. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Capturing and Translating Customer Requirements through QFD PowerPoint document

Capturing and Translating Customer Requirements through QFD

Sold by QMaxima Inc. (this author has 12 documents)

$39.95

ALL FEES INCLUDED

Add to Cart

This business document is categorized under the function(s):

Operations Strategy, Marketing, & Sales

It applies to All Industries

File Type: PowerPoint (pptx)

File Size: 6.1 MB

Number of Slides: 107 (includes cover, transition slides)

Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.

This product contains a supplemental XLSM document.

Initial upload date (first version): May 9, 2016
Most recent version published: May 16, 2016

Ask the Author a Question

Must be logged in Click here to log in

CUSTOMER TESTIMONIALS

"As a consultant requiring up to date and professional material that will be of value and use to my clients, I find Flevy a very reliable resource.

The variety and quality of material available through Flevy offers a very useful and commanding source for information. Using Flevy saves me time, enhances my expertise and ends up being a good decision."

– Dennis Gershowitz, Principal at DG Associates

"As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor the material for specific purposes helped us to make presentations, knowledge sharing, and toolkit development, which formed part of the overall program collateral. While FlevyPro contains resource material that any consultancy, project or delivery firm must have, it is an essential part of a small firm or independent consultant's toolbox."

– Michael Duff, Managing Director at Change Strategy (UK)

"If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

– Debbi Saffo, President at The NiKhar Group

"As a niche strategic consulting firm, Flevy and FlevyPro frameworks and documents are an on-going reference to help us structure our findings and recommendations to our clients as well as improve their clarity, strength, and visual power. For us, it is an invaluable resource to increase our impact and value."

– David Coloma, Consulting Area Manager at Cynertia Consulting

"As an Independent Management Consultant, I find Flevy to add great value as a source of best practices, templates and information on new trends. Flevy has matured and the quality and quantity of the library is excellent. Lastly the price charged is reasonable, creating a win-win value for the customer, Flevy and the various authors. This is truly a service that benefits the consulting industry and associated clients. Thanks for providing this service. "

– Jim Schoen, Principal at FRC Group

"One of the great discoveries that I have made for my business is the Flevy library of training materials.

As a Lean Transformation Expert, I am always making presentations to clients on a variety of topics: Training, Transformation, Total Productive Maintenance, Culture, Coaching, Tools, Leadership Behavior, etc. Flevy usually has just what I need to make my point.

It is well worth the money to purchase these presentations. Sure, I have the knowledge and information to make my point. It is another thing to create a presentation that captures what I want to say. Flevy has saved me countless hours of preparation time that is much better spent with implementation that will actually save money for my clients."

– Ed Kemmerling, Senior Lean Transformation Expert at PMG

"I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

– Moritz Bernhoerster, Global Sourcing Director at Fortune 500

"FlevyPro provides business frameworks from many of the global giants in management consulting that allow you to provide best in class solutions for your clients."

– David Harris, Managing Director at Futures Strategy

"Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

In today's environment where there are so many challenges and there is the need to make the right decisions in a short time, with so much scattered information, we are fortunate to have Flevy. Flevy investigates, selects, and puts at our disposal the best of the best to help us be successful in our work."

– Omar Hernán Montes Parra, CEO at Quantum SFE

"Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

– Chris McCann, Founder at Resilient.World

"I like your product. I'm frequently designing PowerPoint presentations for my company and your product has given me so many great ideas on the use of charts, layouts, tools, and frameworks. I really think the templates are a valuable asset to the job."

– Roberto Fuentes Martinez, Manager at Technology Transformation Advisory

"I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

– Cynthia Howard RN, PhD, Executive Coach at Ei Leadership

"FlevyPro has been a brilliant resource for me, as an independent growth consultant, to access a vast knowledge bank of presentations to support my work with clients. In terms of RoI, the value I received from the very first presentation I downloaded paid for my subscription many times over! The quality of the decks available allows me to punch way above my weight – it's like having the resources of a Big 4 consultancy at your fingertips at a microscopic fraction of the overhead."

– Roderick Cameron, Founding Partner at SGFE Ltd

"As a consulting firm, we had been creating subject matter training materials for our people and found the excellent materials on Flevy, which saved us 100's of hours of re-creating what already exists on the Flevy materials we purchased."

– Michael Evans, Managing Director at Newport LLC

"My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me in a fraction of the time and money of other solutions. I strongly recommend FlevyPro to any consultant serious about success."

– Bill Branson, Founder at Strategic Business Architects

"The wide selection of frameworks is very useful to me as an independent consultant. In fact, it rivals what I had at my disposal at Big 4 Consulting firms in terms of efficacy and organization."

– Julia T., Consulting Firm Owner (Former Manager at Deloitte and Capgemini)

SELECT CUSTOMERS

Since 2012, we have provided best practices to over 5,000 businesses and organizations of all sizes across the world—in over 130 countries. Below is just a very small sample of our customer base.

Did you know?

The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

CUSTOMERS ALSO BOUGHT THESE DOCUMENTS

Strategic Planning: Process, Key Frameworks, and Tools 79-slide PowerPoint deck $99.00 Author: ILMAM Strategic Planning Consulting Frameworks Strategic Analysis	Complete Business Frameworks Reference Guide 407-slide PowerPoint deck $199.00 Author: LearnPPT Strategy Frameworks Consulting Frameworks Consulting Training	Digital Transformation Strategy 118-slide PowerPoint deck $89.00 Author: LearnPPT Digital Transformation Customer Experience Business Transformation	Strategic Planning: Hoshin Kanri Strategy Deployment 147-slide PowerPoint deck and supporting Excel workbook $69.00 Author: Operational Excellence Consulting Strategic Planning Strategy Development Strategy Deployment & Exe ...
Customer Journey Mapping 128-slide PowerPoint deck $69.00 Author: Operational Excellence Consulting Customer Experience Customer Decision Journey	Organization Design Toolkit 102-slide PowerPoint deck and supporting Excel workbook $79.00 Author: Corporate Finance 101 Organizational Design	Lean - Value Stream Mapping (VSM) 158-slide PowerPoint deck and supporting Excel workbook $64.50 Author: Operational Excellence Consulting LLC Lean Management/Enterprise Value Stream Mapping Operational Excellence	Customer Experience Strategy - Template and Guide 56-slide PowerPoint deck $65.00 Author: CustCore Consulting Customer Experience
Digital Transformation: Integrated Business Ecosystems 81-slide PowerPoint deck $59.00 Author: LearnPPT Digital Transformation	Project Prioritization Tool Excel workbook $49.95 Author: Demand Metric Project Management	Business Case Development Framework 32-slide PowerPoint deck and supporting Excel workbook $49.00 Author: LearnPPT Business Case Development Financial Modeling	Templates for Hoshin Kanri Strategy Deployment Excel workbook $39.00 Author: Operational Excellence Consulting Hoshin Kanri