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Capturing and Translating Customer Requirements through QFD   107-slide PPT PowerPoint presentation (PPTX)
$39.00

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Capturing and Translating Customer Requirements through QFD (PowerPoint PPTX)

File Type: 107-slide PPT PowerPoint presentation (PPTX)
Secondary File: Excel (XLSM)

$39.00
This training, a QFD presentation developed by experts with Fujitsu experience, aligns teams with market needs and unified customer focus, translating into actionable project requirements.
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Lifetime document updates included with purchase.
Fully editable & customizable PPTX document.
Supplemental XLSM document also included.
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BENEFITS OF DOCUMENT

  1. The presentation provides all you must know to capture customer requirements in a thorough way through use of Quality Function Deployment (QFD).
  2. Guidelines provided in the course help any quality professional or project manager plan and facilitate a QFD session.
  3. This course contains all the essentials of QFD and yet prepares you to obtain a consensus from the team on key customer needs and if they are translated in a consistent way by each of them. That way everyone is on the same page at the end of the QFD exerc

DESCRIPTION

This product (Capturing and Translating Customer Requirements through QFD) is a 107-slide PPT PowerPoint presentation (PPTX) with a supplemental Excel document, which you can download immediately upon purchase.

This presentation unleashes the power of QFD (Quality Function Deployment) to capture customer requirements in a systematic and disciplined way and translate them into technical or product requirements or service requirements if it is a service organization.

It starts with QFD definition, basic introduction to QFD terms, why and how it is used, its elements. The second part provides insights into advanced QFD that describes the voice of the customer, Kano model, how to interpret QFD results, how to use QFD to set future goals, conduct a competitive assessment.

The third part focuses on facilitation elements. Detailed discussion is presented on various aspects of facilitation, including, but not limited to expectations, roles of the sponsor, customer, facilitator, ground rules, detailed agenda, how to run sessions to complete QFD House of Quality.

Two Basic QFD Excel templates are included, one for workshop use (QFD BASIC Template – embedded in the presentation) and another for more detailed analysis (QFD BASIC Automated) using multiple houses of quality.

Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in QFD PowerPoint Slides: Capturing and Translating Customer Requirements through QFD PowerPoint (PPTX) Presentation, QMaxima Inc. - Simplifying Excellence


$39.00
This training, a QFD presentation developed by experts with Fujitsu experience, aligns teams with market needs and unified customer focus, translating into actionable project requirements.
Add to Cart
  

OVERVIEW

File Type: PowerPoint pptx (PPTX)
Secondary File: Excel xlsm (XLSM)
File Size: 6.1 MB
Number of Slides: 107 (includes cover and all slides)


ABOUT THE AUTHOR

Author: QMaxima Inc. - Simplifying Excellence
Additional documents from author: 18

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