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DOCUMENT DESCRIPTION
This book contains:
1. Several control processes,
2. Eight (8) audit questionnaires with 100 questions,
3. Five (5) lists of business performance measures, and
4. Five (5) improvement recommendations.
The objective of this book is to provide any business owner, company director, senior manager, auditor, other stakeholder, etc., with a useful set of practical tools to assist and support them in their business performance management system audit and implementation, using the Balanced Scorecard or any other business performance model (EFQM, Six Sigma, etc.).
Got a question about the product? Email us at [email protected] or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in Performance Management PDF: Auditing and Improving Business Performance PDF (PDF) Document, John Kyriazoglou
ABOUT THE AUTHOR: JOHN KYRIAZOGLOU
John Kyriazoglou obtained a certificate in computer programming and data processing from a technical college, in Hamilton, Canada, a (Hon.) in Computer Science and with a minor in Economics from the University of Toronto, Canada, also earning a Scholastic award for Academic Excellence in Computer Science.
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John has worked in Canada, Europe (England, Switzerland, Luxembourg, Greece, etc.) and the Middle East for over 35 years, as a Managing Disrector, Senior IT manager, IT auditor, Group EDP Internal Audit Manager and senior management consultant, in a variety of clients and projects, in both the private and the public sectors. He has published over 20 articles in professional publications, has served in numerous scientific committees, is a member of the Institute for Internal Controls, Inc. (), and other professional and cultural associations, and is giving courses on IT Auditing, Security and Electronic Crime Prevention.
John has authored several books, such as: (1) 'IT STRATEGIC & OPERATIONAL CONTROLS’, published: 2010 by IT GOVERNANCE, (), (2) ‘Corporate Strategic and Operational Controls’, with Dr. Frank Nasuti, , CPA, CICA, CFE and with contribution by Christos Kyriazoglou, , See also his blog: and
other works at:SSRN Free Publications:
John Kyriazoglou has published 18 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Organization, Change, & HR
It applies to All Industries
File Size: 480.9 KB
Number of Pages: 42
Related Topic(s): Performance Management
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
Initial upload date (first version): May 15, 2013
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