8D Problem Solving Technique & Tools (PowerPoint PPTX)

The 8D (Eight Disciplines) approach is a systematic problem solving process. Popularized by Ford Motor Company, the 8D process is now a standard in the automotive industry. The 8D problem solving process has proven to be highly effective in product and process improvement.

Following the logic of the PDCA cycle, the 8D process enables problem solving teams to identify root causes, develop proper actions to eliminate root causes, and implement permanent corrective action to prevent recurrence. It includes key analytical tools such as Is/Is Not Analysis and Root Cause Analysis using 5 Whys and the Fishbone Diagram.

This highly detailed training presentation will help you to teach employees in your company or organization to better understand team dynamics and solve problems using a disciplined approach.

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NOTE: This training package includes:
1. 8D Problem Solving training presentation (PowerPoint format)
2. 8D Report worksheet (Word format)
3. 8D Is / Is Not worksheet (Excel format)
4. FMEA form (Excel format)
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LEARNING OBJECTIVES

1. Understand the key concepts and principles of 8D problem solving
2. Understand the dynamics of team-based problem solving
3. Define the roles of the 8D problem solving team
4. Familiarize with the use of analytical tools in the 8D process
5. Describe the objective of each step of the 8D process
6. Define the critical success factors for effective 8D problem solving

CONTENTS

1. Key Concepts & Principles of 8D Problem Solving
•  The blind men and an elephant
•  Common pitfalls in problem solving
•  What is a problem?
•  What is problem solving?
•  Impact of problem solving
•  Benefits of problem solving
•  What is 8D problem solving?
•  Applying 8D methodology
•  Why use 8D?
•  Overview of the 8D model

2. Team Approach to 8D Problem Solving
•  What is a team?
•  Types of teams
•  Qualities of an effective team
•  Why do we need teamwork in problem solving?
•  Why is teamwork important?
•  Characteristics of healthy teamwork
•  Working together as a team
•  Team member ground rules
•  Keys to team success
•  Tuckman's model of team development stages

3. Roles of 8D Problem Solving Team
•  What is a problem solving team?
•  Role of the champion
•  Role of the team leader
•  Role of the team member
•  Role of the facilitator
•  Problem solving team's maxims
•  Ingredients for problem solving team success

4. Review of Analytical Tools in 8D
•  Brainstorming rules
•  Affinity diagram
•  5W2H
•  Is / Is not
•  Control charts
•  5 whys
•  Cause and effect diagram (Fishbone diagram)
•  Mistake-proofing
•  Relationship between 8D and FMEA

5. 8D Problem Solving Process – The Step by Step Approach
•  Types of problem solving techniques
•  8D process model is based on the PDCA approach
•  Importance of an 8D report
•  D0: Plan
•  D1: Initiate project team
•  D2: Define the problem
•  D3: Implement containment actions
•  D4: Identify root causes
•  D5: Develop and verify solution
•  D6: Implement corrective actions
•  D7: Prevent recurrence
•  D8: Recognize project team

6. Preparing the 8D Report
•  The 8D report template

7. Critical Success Factors

Appendix
•  Additional slides covering common tools such as Flowchart, Gantt Chart, Check Sheet, Run Chart (Graph), Pareto Chart, Histogram and Scatter Diagram.