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A bundle is a pre-defined set of documents. By purchasing the document bundle as a whole, you achieve significant savings from purchasing the documents individually. See full details below.


BENEFITS OF BUNDLE

  1. Easier implementation of Service Operation processes in your Organisation
  2. ISO 20000 and ITSM best practice compliant
  3. More efficient Process modeling

BUNDLE DESCRIPTION

ITSM Proces guides:

Incident Management - process guide
Problem Management - process guide
Request Fulfilment - process guide


THERE ARE 3 DOCUMENTS ARE IN THIS BUNDLE:


This document establishes an Incident Management (IM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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This document establishes an Problem Management (PM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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Individual Price: $45.00

This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]

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Individual Price: $40.00

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Service Operation - Process Guides (ITSM, IT Service Manage

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Initial upload date (first version): Dec 20, 2017

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