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CPRE Question Bank
Listed under:  Information Technology
View more from: Adaptive US Inc.   Top Flevy Author [?]
103-page PDF document. This is an excellent companion for all aspirants of CPRE examination from IREB, Germany. Developed by industry experts with more 20 years of requirements engineering experience, who have successfully conducted 200+ RE workshop across the [read more]
$68.00

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ITIL Continual Service Improvement
Listed under:  Information Technology
View more from: Dartview Consulting   Top Flevy Author [?]
76-slide PowerPoint deck. This document is a 76-slide PowerPoint presentation that provides an overview of Continual Service Improvement using the ITIL V3 Best Practice Framework. Packed with key information and graphics, and easy to customise Utility & [read more]
$65.00

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Functional and Physical Configuration Audit Checklist
Listed under:  Information Technology  Governance, Risk, & Compliance
View more from: Adaptive US Inc.   Top Flevy Author [?]
Excel workbook. Functional and Physical Configuration Audit Checklist A Functional Configuration Audit (FCA) is a CM audit that verifies that the functions of the as-built product match the baselined functional requirements and that the [read more]
$25.00

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ITIL Service Improvement Plan Template
Listed under:  Information Technology  Strategy, Marketing, & Sales
View more from: Dartview Consulting   Top Flevy Author [?]
Excel workbook. ITIL Service Improvement Plan based on the What is the Vision > Where are we now? > Where do we want to be? > How to we get there? > Did we get there? Model. Contains samples CSF's, KPI's and Improvement Tasks Excel Format, and easily customisable
$40.00

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ITIL Request Fulfillment Workflow - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
36-page Word document and supporting PDF. This document establishes an Request Fulfilment (RF) process according to ITIL v3 best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Incident Management [read more]
$40.00

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Bundle (2 Documents)
ITIL Incident Management product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 2 documents in this bundle:
$60.00

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Bundle (3 Documents)
ITIL Service Operation Bundle - 3 processes product bundle
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
There are 3 documents in this bundle:
$60.00

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RFP Template for IT Managed Services
55-page Word document and supporting Word. This word document is part of a bundle: - IT Service Requirements (primary document) - RFP Template (secondary document) The IT Service Requirements document includes 41 IT services descriptions spanning Infrastructure Management and [read more]
$60.00

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ITIL Process Assessment - Service Strategy (XLS)
Listed under:  Information Technology
View more from: Ivana Nissen
Excel workbook. This Excel spreadsheet system with approx. 300 Questions allows you to conduct a Assessment of ITIL v3 Service Strategy processes: 1 Strategy Management for IT Services 2 Service Portfolio Management 3 Financial Management for IT [read more]
$45.00

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ITIL Process Assessment - Service Transition (XLS)
Listed under:  Information Technology
View more from: Ivana Nissen
Excel workbook. This Excel spreadsheet system with approx. 300 Questions allows you to conduct a Assessment of ITIL v3 Service Transition processes: 1 Transition Planning and Support 2 Change Management 3 Change Evaluation 4 Knowledge [read more]
$45.00

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