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Business Documents (Page 2)

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Design Thinking
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
240-slide PowerPoint deck. In today's increasing complexity of digital technology and modern business, customers are increasingly choosing products and services based on the quality of the experiences they have with them. To help meet these challenges, an approach [read more]
$69.00

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Visual Management
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
153-slide PowerPoint deck. Visual management is an integral part of a Lean management system. Visual management uses displays, metrics and controls to help establish and maintain continuous flow, and giving everyone a view of the work along the value stream. It [read more]
$69.00

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Total Quality Management (TQM)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
181-slide PowerPoint deck. Total Quality Management (TQM) is a holistic approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to radically transform the [read more]
$69.00

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Customer Journey Mapping - Guide & Templates
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: CustCore Consulting
45-slide PowerPoint deck and supporting PowerPoint deck. This Guide will take you through step-by-step detailed instructions to help you create a Customer Journey Map - a visual representation of the experience that customer's have with your organisation, product or service. The step-by-step [read more]
$59.00

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ISO 9001:2015 (QMS) Awareness Training
Listed under:  Operations  Governance, Risk, & Compliance
View more from: Operational Excellence Consulting   Top Flevy Author [?]
72-slide PowerPoint deck. Thousands of companies in over 100 countries have adopted ISO 9001:2015 as their quality management standard. Many more are pursuing this certification. Why? Because ISO 9001 helps your company assure quality, save money and customers [read more]
$59.00

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Customer Journey Mapping (CJM)
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
91-slide PowerPoint deck. Customer Journey Mapping (CJM) is the process of capturing and communicating complex interactions in order to illuminate the complete experience a person may have with a product or service. Every customer is on an experience [read more]
$59.00

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ITIL Service Level Management (SLM) Template - Process Guide
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
66-page Word document and supporting PDF. This document establishes a Service Level Management (SLM) process according to ITIL best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Service Level [read more]
$50.00

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Business Case Development Framework
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: LearnPPT   Top Flevy Author [?]
32-slide PowerPoint deck and supporting Excel workbook. The Business Case is an instrumental tool in both justifying a project (requiring a capital budgeting decision), as well as measuring the project's success. The Business Case model typically takes the form of an Excel spreadsheet [read more]
$49.00

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ITIL Change Management Process - PPT
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen
32-slide PowerPoint deck and supporting PDF. ITIL Change Management Process is essential Process in Service Transition. Process is contained in ITIL Service Transition book. Document describes the process in detail including Process flow, key definitions, process roles, CSFs, KPIs, Risks and Challenges.
$30.00

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Process Mapping Series: Procure to Pay
Listed under:  Operations  Process Mapping
View more from: BusinessRules
13-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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