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Business Documents (Page 14)

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Guide to Delivering Best-in-Class Customer Care
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: P-Square Partners   Top Flevy Author [?]
78-slide PowerPoint deck. This document is a collection of best practices in delivering world-class customer care. The document is organized across the four performance dimensions: cost, revenue, customer satisfaction infrastructure, and frontline performance. It [read more]
$69.00

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Process Map Series: Order to Cash
Listed under:  Operations  Process mapping
View more from: BusinessRules
9-slide PowerPoint deck and supporting Excel workbook. Engaging in the exercise of reviewing and documenting your company's business processes is the first step in learning exactly how work is being performed, where the opportunities for improvement lie and what bottlenecks and inefficiencies [read more]
$29.00

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Strategic Innovation Management Framework
2-slide PowerPoint deck and supporting PDF. A high level framework to think about strategy and strategic innovation management. Outline all critical areas that must be addressed and provides a great outline for functional areas of focus. Applies the ideas of complexity theory and lean to management.
$69.00

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Lean Government
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
175-slide PowerPoint deck. Lean Government is a management philosophy based on the Toyota Production System (TPS). With Lean Government, you will be able to enhance value for your customers/citizens by improving public service delivery and eliminating waste. [read more]
$69.00

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Bundle (4 Documents)
Six Sigma Training Black Belt, Green Belt, Yellow Belt product bundle
Listed under:  Operations  Six Sigma
View more from: gureser
There are 4 documents in this bundle:
$249.00

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014_Introduction to Process Mapping
Listed under:  Operations
View more from: Michael Carter
30-slide PowerPoint deck and supporting Excel workbook. Leveraging the 012_Introduction to Mapping, this module takes a detailed look at process maps, swim lane diagrams and brown paper maps. Process maps are easy to construct and extremely versatile. Not only do they serve as a visual [read more]
$20.00

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From Data to Charts
Listed under:  Corporate Communications  Strategy, Marketing, & Sales
View more from: Documents & Files   Top Flevy Author [?]
114-slide PowerPoint deck. This Presentations helps you define why you're giving the presentation and the audience you need to convince. This compelling, comprehensive presentation toolkit tells you when, why, and how to use humor, and, yes, silence to get your [read more]
$109.99

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Effective Meetings
Listed under:  Corporate Communications  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
53-slide PowerPoint deck. There are good meetings, and there are bad meetings. Bad meetings appear to drag on forever, they never seem to get to the point and are a waste of time. Effective meetings leave us energized and feel that we have really accomplished [read more]
$49.00

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Bundle (7 Documents)
SIX SIGMA METHODOLOGY Training Module Library product bundle
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting LLC   Top Flevy Author [?]
There are 7 documents in this bundle:
$249.50

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Organizational Excellence Framework - Suppliers & Partners
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
51-slide PowerPoint deck. This is an introductory workshop on suppliers and partners. It focuses on defining and implementing good supplier and partner practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) [read more]
$160.00

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