The Unified Architecture Framework (UAF) is an advanced, commercially-oriented architecture framework developed by the Object Management Group (OMG). It is based on the Unified Profile for the Department of Defense Architecture Framework (DoDAF) and the Ministry of Defense Architecture Framework (MoDAF). This framework is useful in representing an enterprise architecture, allowing stakeholders to focus on […]
Tag Archives | strategy alignment
Customer Journey Mapping
Customer Journey Mapping is an essential tool for organizations aiming to enhance customer experience and deepen engagement across all points of interaction. By systematically representing the Customer Journey, businesses can align their operations to better meet customer needs, ultimately driving satisfaction, loyalty, and growth. A comprehensive Customer Journey Map includes the following elements: Personas Stages […]
