Flevy Management Insights Q&A
What emerging technologies are set to redefine the way meetings are facilitated and managed in the next five years?


This article provides a detailed response to: What emerging technologies are set to redefine the way meetings are facilitated and managed in the next five years? For a comprehensive understanding of Meeting Facilitation/Management, we also include relevant case studies for further reading and links to Meeting Facilitation/Management best practice resources.

TLDR Emerging technologies like AI, VR, AR, and Blockchain are set to transform meeting management by automating tasks, creating immersive experiences, and ensuring secure, transparent processes.

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Before we begin, let's review some important management concepts, as they related to this question.

What does Artificial Intelligence in Meeting Management mean?
What does Virtual and Augmented Reality for Immersive Meetings mean?
What does Blockchain for Secure and Transparent Meeting Management mean?


Emerging technologies are set to revolutionize the way meetings are facilitated and managed, offering unprecedented opportunities for efficiency, engagement, and decision-making. In the next five years, we can expect a significant transformation in the meeting landscape, driven by advancements in artificial intelligence (AI), virtual reality (VR), augmented reality (AR), and blockchain technology. These innovations promise to enhance the meeting experience, making it more immersive, interactive, and productive.

Artificial Intelligence in Meeting Management

Artificial Intelligence (AI) is at the forefront of transforming meeting management. AI-driven platforms are becoming increasingly sophisticated, capable of automating mundane tasks such as scheduling, participant coordination, and documentation. For instance, AI can analyze calendars to find the optimal meeting time for all participants, taking into account different time zones and preferences. Furthermore, AI-powered meeting assistants can provide real-time summaries and action items, ensuring that meetings are more focused and productive. According to Gartner, by 2023, AI and emerging technologies will reduce employee hours spent on manual processes by up to 30%, highlighting the significant impact AI will have on operational efficiency, including meeting management.

AI also plays a crucial role in enhancing the personalization of meetings. Through machine learning algorithms, AI can tailor meeting agendas and materials based on the participants' roles, interests, and previous interactions. This level of customization ensures that meetings are more relevant and engaging for attendees. Additionally, AI can facilitate dynamic Q&A sessions, where AI-powered bots provide instant answers to participants' queries, drawing from a vast knowledge base. This not only makes meetings more interactive but also helps in quick decision-making.

Real-world examples of AI in meeting management include platforms like Zoom and Microsoft Teams, which have integrated AI features such as automatic meeting transcription, real-time translation, and background noise cancellation. These features not only improve the quality of virtual meetings but also make them more accessible to a global audience. As AI technology continues to evolve, we can expect even more innovative solutions that streamline meeting management and enhance participant engagement.

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Virtual and Augmented Reality for Immersive Meetings

Virtual Reality (VR) and Augmented Reality (AR) are set to redefine the meeting experience by creating immersive environments that simulate in-person interactions. VR meetings can transport participants to a virtual conference room, allowing for a more engaging and collaborative experience than traditional video conferencing. This technology is particularly beneficial for remote teams, as it can foster a sense of presence and connection among participants, despite geographical distances. According to Accenture, immersive technologies like VR and AR are expected to become a $1.5 trillion industry by 2030, indicating their potential impact on various sectors, including corporate meetings.

AR, on the other hand, enhances physical meeting spaces by overlaying digital information onto the real world. For example, AR can display digital agendas, notes, or presentations in the participants' field of view, eliminating the need for physical documents or screens. This not only makes meetings more efficient but also more interactive, as participants can manipulate digital objects in real-time. Moreover, AR can facilitate remote participation in physical meetings, where remote attendees are represented by digital avatars or holograms, making them feel more integrated into the meeting.

Organizations like Microsoft and Cisco are already exploring the possibilities of VR and AR in meetings. Microsoft's Mesh platform, for instance, aims to create a shared virtual space where people can collaborate and interact as if they were physically together. Similarly, Cisco's Webex Hologram is an AR solution for holographic meetings, offering a new dimension to remote collaboration. As these technologies mature, they will offer more immersive and interactive meeting experiences, making virtual meetings as effective as face-to-face ones.

Blockchain for Secure and Transparent Meeting Management

Blockchain technology is poised to play a significant role in meeting management by enhancing security, transparency, and accountability. In an era where data breaches and privacy concerns are prevalent, blockchain offers a decentralized and tamper-proof ledger for recording meeting minutes, decisions, and action items. This ensures that meeting records are secure, transparent, and immutable, fostering trust among participants. According to Deloitte, blockchain's potential to provide secure and transparent transactions is driving its adoption across various industries, including governance target=_blank>corporate governance and meeting management.

Blockchain can also streamline the decision-making process in meetings. By using smart contracts, organizations can automate the execution of decisions made during meetings, such as approving budgets or initiating projects. This not only reduces administrative overhead but also ensures that decisions are implemented promptly and accurately. Furthermore, blockchain can facilitate voting during meetings, providing a secure and anonymous way for participants to cast votes on decisions or proposals. This is particularly useful for large organizations or boards, where decisions need to be recorded and verified.

While the application of blockchain in meeting management is still in its early stages, some organizations are beginning to explore its potential. For example, Boardroom, a blockchain-based governance platform, enables organizations to manage corporate decision-making processes securely and transparently. As blockchain technology continues to evolve, it is expected to offer more robust solutions for meeting management, enhancing the efficiency, security, and transparency of organizational decision-making processes.

These emerging technologies represent just a glimpse of how meetings could be transformed in the next five years. As organizations continue to adopt and integrate these technologies, the way meetings are facilitated and managed will undergo a significant transformation, leading to more efficient, engaging, and productive meetings.

Best Practices in Meeting Facilitation/Management

Here are best practices relevant to Meeting Facilitation/Management from the Flevy Marketplace. View all our Meeting Facilitation/Management materials here.

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Explore all of our best practices in: Meeting Facilitation/Management

Meeting Facilitation/Management Case Studies

For a practical understanding of Meeting Facilitation/Management, take a look at these case studies.

Strategic Meeting Management Initiative for Ecommerce in Luxury Beauty

Scenario: The organization, a burgeoning player in the luxury beauty ecommerce space, is grappling with ineffective meeting management that is impeding decision-making and slowing down strategic initiatives.

Read Full Case Study

Efficient Meeting Management for Life Sciences Firm in Biotechnology

Scenario: A globally operating biotechnology company is struggling with inefficient meeting management across its various departments, leading to prolonged decision-making processes and suboptimal cross-functional collaboration.

Read Full Case Study

Luxury Brand Meeting Facilitation Strategy for European Market

Scenario: A luxury fashion house, based in Europe, is grappling with inefficiencies in its Meeting Facilitation processes.

Read Full Case Study

Strategic Meeting Facilitation for Media Conglomerate in Digital Space

Scenario: A leading media conglomerate, operating in the competitive digital space, is encountering significant inefficiencies in its Meeting Facilitation processes.

Read Full Case Study

Telecom Meeting Facilitation Enhancement

Scenario: A multinational telecom company is facing difficulties in its internal Meeting Facilitation processes across various departments.

Read Full Case Study

Meeting Management Enhancement in Aerospace

Scenario: The organization is a major player in the aerospace industry, which is grappling with inefficiencies in its Meeting Management processes.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What are the best practices for managing cross-cultural and diverse teams in meetings?
Effective management of cross-cultural and diverse teams involves understanding cultural differences, implementing effective communication strategies, and practicing inclusive leadership to enhance team performance and innovation. [Read full explanation]
How can executives ensure that meeting outcomes align with and directly contribute to the company's strategic objectives?
Executives can ensure meeting outcomes align with strategic objectives by focusing on Strategic Planning, Performance Management, and fostering a Culture of accountability, strategic focus, and technology utilization for alignment and adaptability. [Read full explanation]
In what ways can meeting analytics and feedback be used to continuously improve meeting effectiveness?
Meeting analytics and feedback enhance meeting effectiveness through Strategic Planning alignment, Operational Excellence via feedback loops, and Performance Management by tracking KPIs, transforming meetings into strategic assets for organizational success. [Read full explanation]
How can the concept of 'silent meetings' be integrated into traditional meeting structures to enhance productivity?
Integrating Silent Meetings into traditional structures enhances productivity by preparing and distributing pre-read materials, allocating structured silent reading time, and fostering engagement and decision-making, leading to more focused and effective discussions. [Read full explanation]
What strategies can be employed to maintain high levels of engagement and participation in virtual meetings?
Effective virtual meeting engagement strategies include Pre-Meeting Preparation, utilizing Interactive Tools and Techniques, and ensuring Follow-Up and Actionable Outcomes, as practiced by leading companies like Google, Salesforce, and Accenture. [Read full explanation]
In what ways can meeting facilitation drive organizational change and transformation?
Facilitated meetings drive Organizational Change and Transformation by aligning Vision and Strategy, fostering Cultural Change, and enhancing Collaboration and Engagement, leading to innovative solutions and sustainable success. [Read full explanation]

Source: Executive Q&A: Meeting Facilitation/Management Questions, Flevy Management Insights, 2024


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