Flevy Management Insights Q&A
What is the role of Hoshin Kanri in promoting diversity, equity, and inclusion (DEI) within corporate strategies?
     Joseph Robinson    |    Hoshin


This article provides a detailed response to: What is the role of Hoshin Kanri in promoting diversity, equity, and inclusion (DEI) within corporate strategies? For a comprehensive understanding of Hoshin, we also include relevant case studies for further reading and links to Hoshin best practice resources.

TLDR Hoshin Kanri provides a structured Strategic Planning framework for integrating DEI into corporate strategies, emphasizing clear objectives, commitment, alignment, and measurable success to promote a more inclusive and equitable workplace.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they related to this question.

What does Strategic Planning mean?
What does Cascading Goals mean?
What does Continuous Improvement mean?


Hoshin Kanri, a strategic planning process originating from Japan, has gained prominence in the global business landscape for its effectiveness in aligning an organization's functions towards achieving long-term strategic goals. At its core, Hoshin Kanri is about direction, communication, and commitment to continuous improvement. When applied to promoting Diversity, Equity, and Inclusion (DEI) within corporate strategies, Hoshin Kanri offers a structured approach that can significantly enhance an organization's efforts in these areas.

Integrating DEI into Strategic Planning through Hoshin Kanri

The first step in leveraging Hoshin Kanri for DEI is integrating these principles directly into the strategic planning process. This involves identifying DEI as a critical strategic objective that is as important as financial performance, market expansion, or innovation. The process starts with the development of a clear vision for what DEI means for the organization, followed by setting specific, measurable objectives that align with this vision. For example, an organization might set a goal to achieve a certain percentage of women in leadership positions or to improve the representation of underrepresented groups in its workforce by a specific year.

Key to Hoshin Kanri is the cascading of goals from the top level of the organization down to every individual employee. This ensures that DEI objectives are not just siloed within human resources or diversity and inclusion offices but are integrated throughout the organization. Each department and team develops their own targets and initiatives that align with the overarching DEI goals, creating a cohesive effort across the entire organization. This approach fosters a sense of ownership and accountability at all levels, crucial for driving real change.

Moreover, Hoshin Kanri emphasizes regular review cycles—often quarterly and annually—where progress towards goals is assessed, and strategies are adjusted as needed. This iterative process ensures that DEI efforts are continuously improved and adapted to changing circumstances, keeping the organization agile and responsive to both internal and external DEI challenges and opportunities.

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Driving Commitment and Alignment

One of the strengths of Hoshin Kanri is its ability to drive commitment and alignment across the organization. By involving leaders and employees at all levels in the development of DEI goals and strategies, the process builds a shared understanding and commitment to these objectives. This inclusive approach is itself a practice of diversity and inclusion, demonstrating the organization's commitment to these values in its strategic planning processes.

Communication plays a critical role in this process. Hoshin Kanri requires transparent communication of DEI goals and progress throughout the organization. This not only keeps everyone informed but also fosters a culture of openness and accountability. Regular communication about DEI initiatives and their outcomes helps to build momentum and maintain focus on these important objectives, even as the organization pursues other strategic goals.

Furthermore, the alignment facilitated by Hoshin Kanri ensures that DEI efforts are not viewed as standalone initiatives but are integrated into the fabric of the organization's strategic efforts. This integration helps to break down silos and encourages cross-functional collaboration, leveraging diverse perspectives and expertise in pursuit of common goals. Such collaboration is essential for fostering an inclusive culture and achieving meaningful progress in DEI.

Measuring Success and Impact

Measurement is a critical component of Hoshin Kanri, and this extends to DEI initiatives. Setting clear, quantifiable targets for DEI objectives allows an organization to track its progress and evaluate the impact of its strategies. This data-driven approach ensures that DEI efforts are not just well-intentioned but are delivering tangible results. Metrics might include diversity demographics, employee engagement scores, retention rates among underrepresented groups, or the number of DEI training sessions conducted.

However, measuring success in DEI also requires looking beyond the numbers. Qualitative assessments, such as employee surveys and feedback mechanisms, provide valuable insights into the lived experiences of employees from diverse backgrounds. These insights can help identify areas for improvement that might not be apparent from quantitative data alone. For example, while an organization may have achieved its target for gender diversity, employee feedback might reveal ongoing challenges related to inclusion and equity that need to be addressed.

Finally, it's important to recognize that DEI is a long-term commitment and that progress may be gradual. Hoshin Kanri, with its emphasis on continuous improvement, is well-suited to this reality. By setting realistic, incremental goals and regularly reviewing progress, an organization can maintain momentum and adapt its strategies to overcome obstacles and seize new opportunities for promoting diversity, equity, and inclusion.

In conclusion, Hoshin Kanri offers a powerful framework for integrating DEI into corporate strategies. By setting clear objectives, driving commitment and alignment, and measuring success and impact, organizations can make significant strides in promoting diversity, equity, and inclusion. This strategic approach not only contributes to a more inclusive and equitable workplace but also enhances the organization's overall performance and resilience.

Best Practices in Hoshin

Here are best practices relevant to Hoshin from the Flevy Marketplace. View all our Hoshin materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Hoshin

Hoshin Case Studies

For a practical understanding of Hoshin, take a look at these case studies.

Global Expansion Strategy for Cosmetic Brand in Asian Markets

Scenario: A renowned cosmetic brand facing stagnation in its traditional markets is looking to implement a hoshin kanri approach to navigate the complexities of expanding into the burgeoning Asian beauty market.

Read Full Case Study

Hoshin Kanri Strategic Planning Facilitation for a High-Growth Tech Firm

Scenario: A rapidly expanding tech organization found itself grappling with aligning strategic objectives across all departmental levels.

Read Full Case Study

Operational Excellence Strategy for a Boutique Hotel Chain

Scenario: A boutique hotel chain is grappling with operational inefficiencies and a declining guest satisfaction score, utilizing Hoshin Planning to address these strategic challenges.

Read Full Case Study

Revitalizing Hoshin Kanri for Operational Efficiency

Scenario: A global manufacturing firm has been struggling with operational inefficiencies linked to its Hoshin Kanri strategic planning process.

Read Full Case Study

Ecommerce Policy Deployment Optimization Initiative

Scenario: An ecommerce firm specializing in bespoke furniture has seen a rapid expansion in market demand, leading to a 200% increase in product range and a similarly scaled growth in workforce.

Read Full Case Study

Policy Deployment Optimization for Growing Electronics Manufacturer

Scenario: A fast-growing electronics manufacturing company in Asia is struggling with effective policy deployment despite having robust policy guidelines.

Read Full Case Study




Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials

  •  
    "I have found Flevy to be an amazing resource and library of useful presentations for lean sigma, change management and so many other topics. This has reduced the time I need to spend on preparing for my performance consultation. The library is easily accessible and updates are regularly provided. A wealth of great information."

    – Cynthia Howard RN, PhD, Executive Coach at Ei Leadership
  •  
    "I have used FlevyPro for several business applications. It is a great complement to working with expensive consultants. The quality and effectiveness of the tools are of the highest standards."

    – Moritz Bernhoerster, Global Sourcing Director at Fortune 500
  •  
    "If you are looking for great resources to save time with your business presentations, Flevy is truly a value-added resource. Flevy has done all the work for you and we will continue to utilize Flevy as a source to extract up-to-date information and data for our virtual and onsite presentations!"

    – Debbi Saffo, President at The NiKhar Group
  •  
    "Last Sunday morning, I was diligently working on an important presentation for a client and found myself in need of additional content and suitable templates for various types of graphics. Flevy.com proved to be a treasure trove for both content and design at a reasonable price, considering the time I "

    – M. E., Chief Commercial Officer, International Logistics Service Provider
  •  
    "As a small business owner, the resource material available from FlevyPro has proven to be invaluable. The ability to search for material on demand based our project events and client requirements was great for me and proved very beneficial to my clients. Importantly, being able to easily edit and tailor "

    – Michael Duff, Managing Director at Change Strategy (UK)
  •  
    "Flevy is now a part of my business routine. I visit Flevy at least 3 times each month.

    Flevy has become my preferred learning source, because what it provides is practical, current, and useful in this era where the business world is being rewritten.

    In today's environment where there are so "

    – Omar Hernán Montes Parra, CEO at Quantum SFE
  •  
    "My FlevyPro subscription provides me with the most popular frameworks and decks in demand in today’s market. They not only augment my existing consulting and coaching offerings and delivery, but also keep me abreast of the latest trends, inspire new products and service offerings for my practice, and educate me "

    – Bill Branson, Founder at Strategic Business Architects
  •  
    "Flevy is our 'go to' resource for management material, at an affordable cost. The Flevy library is comprehensive and the content deep, and typically provides a great foundation for us to further develop and tailor our own service offer."

    – Chris McCann, Founder at Resilient.World



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.