Flevy Management Insights Q&A

How are emerging technologies like the Internet of Things (IoT) transforming global manufacturing and supply chains?

     David Tang    |    Globalization


This article provides a detailed response to: How are emerging technologies like the Internet of Things (IoT) transforming global manufacturing and supply chains? For a comprehensive understanding of Globalization, we also include relevant case studies for further reading and links to Globalization best practice resources.

TLDR Emerging technologies, especially IoT, are revolutionizing global manufacturing and supply chains by enhancing Operational Excellence, improving Strategic Planning, and fostering Innovation for competitive advantage.

Reading time: 5 minutes

Before we begin, let's review some important management concepts, as they relate to this question.

What does Operational Excellence mean?
What does Supply Chain Visibility mean?
What does Flexibility in Supply Chain Management mean?


Emerging technologies, particularly the Internet of Things (IoT), are revolutionizing global manufacturing and supply chains, driving unprecedented efficiencies, and creating opportunities for innovation and competitive advantage. The integration of IoT devices into manufacturing processes and supply chains is enabling businesses to achieve Operational Excellence, enhance Strategic Planning, and foster Innovation. This transformation is underpinned by the real-time collection, analysis, and application of data across various stages of the manufacturing and supply chain processes.

Enhancing Operational Excellence through IoT

The application of IoT in manufacturing, often referred to as the Industrial Internet of Things (IIoT), is significantly enhancing Operational Excellence. IIoT enables the automation of complex manufacturing processes, leading to increased efficiency, reduced human error, and lower operational costs. For instance, smart sensors can predict equipment failure before it happens, allowing for preventive maintenance and reducing unplanned downtime. According to a report by McKinsey, predictive maintenance of equipment can reduce costs by up to 40% and cut unplanned outages by 50%. This level of efficiency is crucial for manufacturers aiming to improve their bottom line and enhance product quality.

Moreover, IoT devices facilitate real-time monitoring and control of manufacturing operations, providing managers with instant access to critical performance metrics and operational data. This capability supports informed decision-making and rapid response to operational issues, further driving efficiency and productivity. For example, General Electric's adoption of IoT technologies in its manufacturing plants has led to a 20% reduction in unplanned downtime and a 4% increase in productivity, according to GE reports.

Additionally, IoT technologies enable more efficient use of resources, including energy and raw materials, contributing to sustainability goals. Smart energy management systems can optimize energy consumption in real-time, significantly reducing waste and operational costs. This not only supports Environmental, Social, and Governance (ESG) initiatives but also aligns with global trends towards sustainability in manufacturing.

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Transforming Supply Chain Management

The integration of IoT technologies is also transforming supply chain management by enhancing Visibility, Flexibility, and Collaboration across the supply chain. Real-time tracking of goods and materials through IoT devices provides unprecedented Visibility into the supply chain, enabling companies to monitor the status of shipments and inventory levels accurately. This level of insight helps in reducing inventory costs and improving order fulfillment rates. A study by Gartner highlighted that companies leveraging IoT in their supply chains have seen up to a 30% reduction in inventory carrying costs.

Furthermore, IoT enhances supply chain Flexibility, allowing companies to respond swiftly to changes in demand or supply chain disruptions. For instance, IoT-enabled smart containers can provide real-time data on their location and condition, enabling companies to reroute shipments in response to delays or environmental conditions. This capability is particularly valuable in today's volatile market environment, where supply chain resilience is a critical competitive advantage.

Collaboration across the supply chain is also significantly improved through the use of IoT technologies. By sharing real-time data among suppliers, manufacturers, and customers, companies can achieve greater alignment and efficiency. This collaborative approach not only improves the reliability of the supply chain but also fosters innovation through the sharing of insights and data-driven decision-making.

Case Studies and Real-World Examples

Several leading companies have successfully integrated IoT technologies into their manufacturing and supply chain operations. For example, Siemens has implemented digital twins—a virtual representation of a physical product or process, powered by IoT data—to simulate, predict, and optimize the product and production system before investing in physical prototypes. This approach has significantly reduced time to market and increased flexibility in manufacturing processes.

Similarly, Amazon has leveraged IoT for its supply chain optimization, using Wi-Fi robots in its warehouses to streamline order fulfillment processes. These robots communicate with the warehouse management system to efficiently pick and transport items, reducing processing time and improving accuracy. This technology has been a key factor in Amazon's ability to offer same-day delivery for Prime customers.

Another example is Maersk, the world's largest container shipping company, which has equipped its containers with IoT devices to provide customers with real-time tracking information. This innovation has improved customer satisfaction by offering greater transparency and has enhanced operational efficiency by optimizing shipping routes and reducing fuel consumption.

The transformative impact of IoT on global manufacturing and supply chains is undeniable. By enhancing Operational Excellence, transforming supply chain management, and providing actionable insights, IoT technologies are enabling companies to navigate the complexities of the modern business environment more effectively. As these technologies continue to evolve, their potential to drive further innovation and efficiency in manufacturing and supply chains will only increase, offering significant competitive advantages to those who adopt them.

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David Tang, New York

Strategy & Operations, Digital Transformation, Management Consulting

This Q&A article was reviewed by David Tang. David is the CEO and Founder of Flevy. Prior to Flevy, David worked as a management consultant for 8 years, where he served clients in North America, EMEA, and APAC. He graduated from Cornell with a BS in Electrical Engineering and MEng in Management.

To cite this article, please use:

Source: "How are emerging technologies like the Internet of Things (IoT) transforming global manufacturing and supply chains?," Flevy Management Insights, David Tang, 2025




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