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KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 35 KPIs on Sales Strategy in our database. KPIs are vital for sales strategy as they provide quantifiable metrics that enable sales management to measure progress against specific goals. By tracking KPIs, managers can identify trends, forecast future performance, and make informed decisions to adjust tactics and improve sales outcomes.

KPIs also help in setting clear expectations for sales teams, creating a focus on key objectives that directly contribute to the success of the business. Furthermore, they allow for benchmarking against industry standards and competitors, ensuring that the sales strategy remains competitive. By analyzing KPIs, sales managers can recognize high-performing individuals and teams, fostering a culture of accountability and continuous improvement within the sales organization.

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$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Average Deal Size

More Details

The average monetary value of each sale, indicating the sales team's ability to sell larger-scale solutions or packages. Insights into the value of sales and effectiveness of sales strategies targeting high-value clients. Considers the total revenue from sales over a period divided by the number of deals closed. Total Revenue from Sales / Number of Deals Closed
Average Profit Margin per Sale

More Details

The average profit margin for each transaction, which helps assess the profitability of sales activities. Reveals the actual profitability per transaction, indicating pricing strategy effectiveness and cost management. Takes into account the profit made from each sale after deducting costs of goods sold and sales costs. (Total Profit / Number of Sales) * 100
Churn Rate

More Details

The percentage of customers who discontinue their relationship with the company over a specific period, indicating customer satisfaction and loyalty levels. Provides insight into customer retention and satisfaction, indicating the long-term sustainability of the customer base. Measures the percentage of customers who stop using a company's product or service over a period. (Number of Customers Lost During Period / Number of Customers at Start of Period) * 100
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 35 KPIs under Sales Strategy
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Conversion Rate

More Details

The percentage of leads that are converted into paying customers, reflecting the sales team's efficiency and the quality of leads. Helps assess the effectiveness of sales tactics and marketing campaigns in generating sales. Calculates the percentage of leads that turn into customers. (Number of Sales / Number of Leads) * 100
Cost per Lead

More Details

The average cost to generate a sales lead, reflecting the efficiency of marketing and lead generation efforts. Enables assessment of marketing campaign efficiency and guides budget allocation. Includes costs associated with generating a lead, such as advertising, marketing, and sales expenses. Total Lead Generation Costs / Total Number of Leads
Customer Acquisition Cost (CAC)

More Details

The total cost associated with acquiring a new customer, including marketing and sales expenses, useful for understanding the cost-effectiveness of sales strategies. Indicates the investment required to gain a new customer and helps maintain sustainable growth. Combines marketing and sales costs to acquire a new customer. (Total Marketing and Sales Costs / Number of New Customers Acquired)

In selecting the most appropriate Sales Strategy KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Sales Management objectives and Sales Strategy-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Sales Strategy performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Sales Strategy KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Sales Strategy in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Sales Management and Sales Strategy. Consider whether the Sales Strategy KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Sales Strategy KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Sales Strategy KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Sales Strategy KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 35 KPIs under Sales Strategy
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




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