Omni-channel Strategy Series: Omni-channel Supply Chain   27-slide PPT PowerPoint presentation (PPT)
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Omni-channel Strategy Series: Omni-channel Supply Chain (PowerPoint PPT)

PowerPoint (PPT) 27 Slides FlevyPro Document

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This product (Omni-channel Strategy Series: Omni-channel Supply Chain) is a 27-slide PPT PowerPoint presentation (PPT), which you can download immediately upon purchase.

The e-commerce market continues to grow exponentially. More people are opting for the convenience of online shopping.

The future of e-commerce is Omni-channel Retailing. A single channel is no longer enough. The challenge is to find a seamless solution for both the customer experience and internal processes.

Omni-channel Retailing means being available at any time and anywhere, making it convenient for the customer. In this changing landscape, 3 critical focus areas are now challenging our company's performance:

1. Omni-channel Marketing
2. Mobile Payment
3. Omni-channel Supply Chain

This presentation provides an overview to all 3 areas and then a deeper dive into the third focus area, Omni-channel Supply Chain. Topics covered include Delivery & Return Strategies, Order Management Systems (OMS), next steps, relevant benchmarks, among other topics.

This presentation has been adapted from the broader framework, Omni-channel Retail Strategy, which covers all 3 focus areas.

This deck also includes slide templates for you to use in your own business presentations.

This PPT delves into the intricacies of the Omni-channel Supply Chain, emphasizing the critical role of a robust Order Management System (OMS). The OMS is pivotal in ensuring seamless integration between physical and digital channels, providing real-time inventory visibility and enhancing overall operational efficiency. The presentation also outlines various delivery and return strategies, including drop-shipping, click-and-collect, and delivery lockers, each tailored to optimize logistical efficiency and customer satisfaction.

The evolution of retail is thoroughly examined, highlighting the shift from traditional brick-and-mortar operations to the emergence of e-tailers and the recent move towards multi-channel operations. The future of retail is Omni-channel, demanding a strategic approach to meet the increasing expectations of the 21st-century customer. This deck equips you with actionable insights and benchmarks to navigate this complex landscape, ensuring your supply chain remains competitive and customer-centric.

Got a question about the product? Email us at flevypro@flevy.com. If you cannot view the preview above this document description, go here to view the large preview instead.

Source: Best Practices in Supply Chain Management, Omnichannel Marketing, Retail Strategy PowerPoint Slides: Omni-channel Strategy Series: Omni-channel Supply Chain PowerPoint (PPT) Presentation, LearnPPT Consulting


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This framework is developed by a team of former McKinsey and Big 4 consultants. The presentation follows the headline-body-bumper slide format used by global consulting firms.
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ABOUT THE AUTHOR

Additional documents from author: 130

We are a team of management consultants trained by top tier global consulting firms (including McKinsey, BCG, Deloitte, EY, Capgemini) with a collective experience of several decades. We specialize in business frameworks based on real-life consulting engagements.

We have served 100s of clients that range from Fortune 500 companies to tech startups to $1B+ private companies. [read more]


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