Cultural Intelligence (PowerPoint PPT)

DESCRIPTION

Cultural Intelligence (CQ) is a model that ability to cope with national, corporate, and vocational cultures. It was developed by Christopher Earley and Elaine Mosakowski, based on a study of 2,000 managers across 60 countries. CQ is the ability to understand unfamiliar contexts, and then to adjust. It captures an outsider’s seemingly natural ability to interpret someone’s unfamiliar and ambiguous gestures the way that person's fellow compatriots would.

CQ is incredibly useful in business settings, particularly within larger organizations. For instance, in a large company, there are conflicting sub-cultures—e.g., the sales team vs. engineers, PR vs. legal. Various business units, departments, functions, and geographical regions each have their own cultures. Although some aspects of CQ may be innate, any individually reasonably alert, motivated, and poised can attain an acceptable level of CQ.

This model identifies 3 sources of Cultural Intelligence and 6 Cultural Intelligence Profiles.

This presentation also includes a Cultural Intelligence Self-assessment, process to improving CX, as well as a set of templates to be used in your own decks.

This presentation delves into the nuanced relationship between Cultural Intelligence (CQ) and Emotional Intelligence (EQ), highlighting how CQ builds upon the foundations of EQ to navigate complex cultural landscapes. It identifies three core sources of CQ: Cognitive, Physical, and Emotional/Motivational, providing a comprehensive framework for understanding and developing these competencies. The PPT also outlines the critical cross-cultural skills necessary for high CQ, such as perceptual acuity, relational skills, and tolerance of uncertainty.

Included is a detailed self-assessment tool designed to evaluate your current level of CQ and identify areas for improvement. The six-step process for cultivating CQ is clearly laid out, offering practical guidance for both individual and organizational development. This resource is essential for leaders aiming to enhance their cultural adaptability and effectiveness in diverse business environments.

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Source: Best Practices in Corporate Culture, Cultural Intelligence, Elaine Mosakowski, Emotional Intelligence, Christopher Earley PowerPoint Slides: Cultural Intelligence PowerPoint (PPT) Presentation, PPT Lab