Managing Effective Quality Audits (PowerPoint PPTX)

The ISO 9001 standard is increasingly being adopted by many organizations world-wide. Whether you are conducting an internal quality audit in your organization or preparing for an external audit, it is important that the auditing process is thorough, systematic and effective. This powerpoint presentation will help you to:

•  Conduct a step by step internal quality audit to the ISO 9001:2008 standard;
•  Prepare you for an external audit; and
•  Conduct a supplier audit.

You may also adopt or adapt the materials to define your organization's very own internal audit SOP.

LEARNING OBJECTIVES

1. Understand the principles of management system auditing
2. Describe how to conduct an effective internal quality audit to ISO 9001:2008
3. Define how to prepare for an external audit
4. Explain how to conduct a supplier audit

CONTENTS

1. Principles of Management System Auditing
What is an audit?
What are audits used for?
Likely effects on QMS of a weak IQA system
Important terms and definitions
Types of quality audits
Basic steps for an audit
Executing the internal audit
Developing an audit checklist
Audit interviews
Recording observations
Non-conformances
CAR response
Report to management
Summary report
Five principles of auditing

2. Conducting Effective Internal Auditing to ISO 9001:2008
Managing the audit program
Tips on gaining management support to the audit program
Planning the audit
Conducting the audit
How to handle difficult auditees
Reporting the audit findings
Post-audit activities
Tips on publishing timely audit report

3. How To Prepare For An External Audit?
Planning for an external audit
Define the organization to be audited
Define the audit requirements
Select a suitable audit firm
Review applicable laws and regulations
Prior to the external audit
Access to records by the auditor
During the audit fieldwork
Interacting with auditors – Do's and don'ts for auditees

4. How To Conduct A Supplier Audit?
Introduction to supplier quality audit
Objectives of supplier quality audit
Types of supplier quality audits
Steps for conducting a supplier quality audit
Supplier audit planning and preparation
On-site supplier audit
Post-audit activities
Additional information for supplier audit

Appendices
Appendix 1: Review of audit requirements
Appendix 2: ISO 9001: 2008 clauses
Appendix 3: Additional information for supplier audit