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HIGHLIGHTS
BENEFITS OF DOCUMENT
DOCUMENT DESCRIPTION
The Inspection Exercise is a simple and fun activity to drive home the concept that quality cannot be inspected in, and catching defects is very difficult and expensive. The exercise highlights that inspection is a non-value adding activity (waste) and that it is impossible to catch all defects.
The exercise can be conducted in a meeting room, classroom, workshop or any suitable space. The exercise is ideal for educating participants in a Lean Manufacturing or TQM workshop on the principles of doing things right the first time and achieving quality through prevention.
NOTE: This training package includes:
1. The Inspection Exercise training presentation (PowerPoint format)
2. The Inspection Exercise handout for participants (PowerPoint format)
LEARNING OBJECTIVES
1. To learn that quality cannot be inspected in
2. To learn that inspection is a non-value adding activity which can be targeted for elimination through process or quality improvement
3. To inculcate a mindset of prevention and doing things right the first time
EXERCISE SUMMARY
Participants are given 1 minute to count all of the 'f's in the paragraph. The correct answer is 36. In a class of 20, usually only 1 or 2 people will come up with 36. A common problem is the word 'of' – As the paragraph is read, most people will not count the 'f' in 'of' because it has a 'vee' sound. The key takeaway from the exercise is that inspection is a poor substitute for quality and that prevention is the most effective approach to defects elimination.
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Source: Best Practices in Lean Game PowerPoint Slides: The Inspection Exercise PowerPoint (PPTX) Presentation, Operational Excellence Consulting
ABOUT THE AUTHOR: OPERATIONAL EXCELLENCE CONSULTING
Operational Excellence Consulting is a management training and consulting firm that is dedicated to helping individuals and organizations become more effective and productive in the post-pandemic new normal.
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Founded with a mission to "helping individuals and organizations become more effective and productive using design thinking and lean management approaches," our aim is to support our clients in designing, managing and executing lasting beneficial change.
We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries.
Our firm's key capabilities are Design Thinking, Customer Experience Management, Business Model Innovation, Lean Process Redesign, Total Quality Management (TQM), Total Productive Maintenance (TPM), Kaizen, Value Stream Improvement, Hoshin Kanri (Policy Deployment), Problem Solving Techniques & Tools (e.g. PDCA, 8D, A3, etc.), Training Within Industry (TWI), Suggestion System and Benchmarking.
As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.
Operational Excellence Consulting has published 197 additional documents on Flevy.
DETAILS
This business document is categorized under the function(s): Operations Governance, Risk, & Compliance
It applies to All Industries
File Type: PowerPoint (pptx)
File Size: 3.3 MB
Number of Slides: 18 (includes cover, transition, & marketing slides)
Related Topic(s): Lean Game
Purchase includes lifetime product updates. After your purchase, you will receive an email to download this document.
This product contains a supplemental PPTX document.
Terms of usage (for all documents from Operational Excellence Consulting)
Initial upload date (first version): Mar 4, 2021
Most recent version published: Mar 4, 2021
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