EFQM Excellence Model for Business Process Optimization PPT

This PPT slide, part of the 81-slide Strategic Business Process Management PowerPoint presentation, presents the EFQM Excellence Model, focusing on streamlining business processes. It is structured into 2 main sections: Empowerer and Results, each accounting for 50% of the overall framework. The Empowerer section includes 5 key components: Management (10%), Colleague (9%), Politics & Strategy (8%), Resources (9%), and Processes (14%). Each of these elements contributes to the organization's ability to enhance its operational efficiency and effectiveness.

The Results section mirrors the Empowerer section, showcasing the outcomes associated with the previously mentioned components. Here, the results are categorized into Colleague Results (9%), Customers Results (20%), Society Results (6%), and Performance Gene Results (15%). This highlights how the inputs from the Empowerer section translate into measurable outcomes, emphasizing the importance of aligning internal processes with external results.

A notable aspect is the emphasis on Processes, which holds the largest percentage in the Empowerer section at 14%. This suggests that optimizing processes is crucial for achieving desired results. The model implies that a focus on empowering colleagues and managing resources effectively can lead to improved customer satisfaction and societal impact.

The slide effectively communicates a holistic view of how various internal factors contribute to overall performance. It serves as a guide for organizations aiming to enhance their business processes while ensuring that the outcomes align with strategic objectives. Understanding this model can be instrumental for executives looking to drive change and improve organizational performance.

This slide is part of the Strategic Business Process Management PowerPoint presentation.

This toolkit is created by trained McKinsey, BCG, and Porsche Consulting consultants and is the same used by MBB, Big 4, and Fortune 100 companies when performing Process Management Initiatives.

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