BENEFITS OF BUNDLE
- Request Fulfilment - essential day-to day process
- ISO 20000 and ITSM best practice compliant
- Visual aid to ITSM Awareness campaign
DESCRIPTION
This product (Request Fulfillment Process - [ITSM, IT Service Mangement]) is a Document Bundle, which you can download immediately upon purchase.
This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process , Power Point presentation of the process)
This document introduces the Incident Management process Framework; the workflow, roles and responsibilities, RACI Matrix, KPIs, metrics, procedures, and policies needed to implement a high quality process.
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THERE ARE 2 PRODUCTS IN THIS BUNDLE:
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This document establishes an Request Fulfilment (RF) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the... [read more]
Individual Price: $40.00
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Request Fulfilment Process is a part of Service Operation .
This Document contains detailed description of the Request Fulfilment Process, including process steps, roles,... [read more]
Individual Price: $25.00
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