100+ Total Quality Management (TQM) SOPs (Excel XLSX)

BENEFITS OF THIS EXCEL DOCUMENT

1. Provides a structured framework for implementing Total Quality Management across all business processes.
2. Enables standardized quality control, continuous improvement, and risk management for organizational excellence.
3. Delivers ready-to-use SOPs to streamline audits, training, and supplier and customer quality management.

TQM EXCEL DESCRIPTION

This product (100+ Total Quality Management [TQM] SOPs) is an Excel template (XLSX), which you can download immediately upon purchase.

Curated by McKinsey-trained Executives


Unlock Operational Excellence with 100+ Total Quality Management (TQM) SOPs Excel Template

Are you ready to revolutionize your quality management system and drive operational excellence across your organization? Introducing the ultimate 100+ Total Quality Management SOPs Excel Template—your all-in-one solution for implementing, standardizing, and optimizing quality processes. Designed for quality managers, operations leaders, and compliance professionals, this package provides fully structured, ready-to-use SOPs across every dimension of TQM.

With over 150 detailed SOPs spanning quality planning, control, process management, supplier management, customer focus, risk mitigation, continuous improvement, and more, this template ensures you have every tool you need to elevate quality, efficiency, and compliance in one actionable workbook.

Here's the complete list of SOPs included in this comprehensive package:
1. Quality Planning SOPs
1. Quality Management System Planning
2. Quality Objectives Setting
3. Risk-Based Thinking in Quality Planning
4. Process Mapping Procedure
5. Quality Planning Review
6. Resource Allocation for Quality
7. Quality Plan Development
8. Customer Requirements Analysis
9. Regulatory and Standards Compliance Planning
10. Supplier Quality Planning

2. Document & Record Control SOPs
11. Document Control Procedure
12. Document Creation and Approval
13. Version Control Management
14. Record Retention Policy
15. Record Disposal Procedure
16. Confidential Document Handling
17. Document Review and Update
18. Controlled Forms Management
19. Electronic Document Management System Use
20. Master List of Documents Maintenance

3. Process Management SOPs
21. Process Design Control
22. Process Standardization
23. Process Change Management
24. Process Validation Procedure
25. Process Performance Monitoring
26. Workflow Optimization
27. Production Process Control
28. Service Delivery Quality Control
29. Bottleneck Identification Procedure
30. Lean Process Implementation

4. Quality Control SOPs
31. Incoming Material Inspection
32. In-Process Quality Inspection
33. Final Product Quality Check
34. Control Chart Implementation
35. Defect Categorization Procedure
36. Rework and Repair Management
37. Product Hold and Release Procedure
38. Inspection Sampling Methodology
39. Traceability and Identification Procedure
40. Statistical Quality Control (SQC) Use

5. Continuous Improvement SOPs
41. Kaizen Event Procedure
42. Root Cause Analysis
43. Corrective Action Implementation
44. Preventive Action Procedure
45. Quality Improvement Project Management
46. Six Sigma Methodology Application
47. PDCA Cycle Implementation
48. Continuous Improvement Suggestion System
49. Value Stream Mapping
50. Quality Circle Procedure

6. Audit & Review SOPs
51. Internal Quality Audit Planning
52. Internal Audit Execution
53. External Audit Preparation
54. Management Review Meetings
55. Audit Non-Conformance Handling
56. Auditor Qualification Requirements
57. Audit Findings Follow-Up
58. Audit Report Creation
59. Third-Party Audit Coordination
60. Supplier Audit SOP

7. Training & Competence SOPs
61. Training Needs Assessment
62. Training Program Development
63. Training Delivery Procedure
64. Competence Evaluation
65. Employee Certification Procedure
66. Quality Awareness Training
67. New Employee Quality Induction
68. Training Record Maintenance
69. Cross-Training Policy
70. Skills Matrix Development

8. Customer Focus SOPs
71. Customer Feedback Collection
72. Customer Complaint Handling
73. Customer Satisfaction Surveys
74. Voice of the Customer (VoC) Integration
75. Customer Communication Management
76. Customer Returns Processing
77. Warranty Claim Handling
78. Customer Relationship Management Procedure
79. Service Quality Monitoring
80. Key Customer Account Review

9. Supplier Quality Management SOPs
81. Supplier Selection and Qualification
82. Supplier Performance Monitoring
83. Supplier Corrective Action Requests
84. Supplier Scorecard Management
85. Supplier Risk Assessment
86. Supplier Audits
87. Incoming Supplier Quality Control
88. Supplier Communication SOP
89. Approved Supplier List Maintenance
90. Supplier Development Program

10. Risk Management SOPs
91. Risk Identification Procedure
92. Risk Assessment Matrix Usage
93. FMEA (Failure Mode and Effects Analysis)
94. Risk Mitigation Planning
95. Business Continuity Planning
96. Product Recall Procedure
97. Crisis Management Procedure
98. Regulatory Risk Monitoring
99. Environmental Risk Management
100. Risk Register Maintenance

11. Non-Conformance Management SOPs
101. Non-Conformance Reporting
102. Non-Conformance Investigation
103. Root Cause Identification
104. Containment Action Procedure
105. Disposition of Non-Conforming Products
106. Material Review Board Operations
107. Rework Approval Procedure
108. NCR Tracking System Usage
109. Escalation of Major Non-Conformities
110. Supplier Non-Conformance Management

12. Performance Measurement SOPs
111. Key Performance Indicator (KPI) Definition
112. Quality Metrics Tracking
113. Productivity Metrics Management
114. Balanced Scorecard Implementation
115. Dashboard Reporting SOP
116. Benchmarking Procedure
117. Cost of Quality Analysis
118. Operational Excellence KPIs
119. Performance Review Meetings
120. Departmental Metrics Reporting

13. Product & Design Quality SOPs
121. Design Control Procedure
122. Design Verification and Validation
123. Product Lifecycle Quality Planning
124. Design Change Management
125. Prototype Quality Evaluation
126. Design for Quality (DFQ) Principles
127. Product Quality Risk Analysis
128. Product Safety Review
129. Engineering Change Request (ECR) Process
130. Cross-Functional Design Review

14. TQM Governance & Leadership SOPs
131. TQM Policy Development
132. TQM Roles and Responsibilities
133. Leadership Quality Reviews
134. Strategic Quality Planning
135. Quality Culture Development
136. Quality Governance Structure
137. Organizational Excellence Framework
138. Communication of Quality Objectives
139. Quality Resource Management
140. Ethics and Integrity in Quality

15. Technology & Innovation SOPs
141. Quality Information System Use
142. Digital Quality Tools Implementation
143. Automation of Quality Processes
144. Data Analytics in Quality Monitoring
145. Innovation Management Procedure
146. Industry 4.0 and TQM Integration
147. AI/ML in Quality Control
148. IT System Validation
149. Cybersecurity in Quality Data
150. Digital Twin for Quality Assurance


This all-in-one Excel SOP template is your fast-track to implementing a robust Total Quality Management system, ensuring regulatory compliance, process standardization, and continuous improvement. Stop wasting time creating SOPs from scratch—this template gives your team immediate access to 100+ ready-to-use, fully structured SOPs designed to improve quality, efficiency, and operational excellence across all departments.

✅ Instantly downloadable, fully editable, Excel-ready
✅ Covers all TQM pillars: planning, control, audits, improvement, risk, training, customer focus, supplier management, technology, and leadership
✅ Optimized for performance tracking, compliance, and continuous improvement

Take control of your quality system and elevate your organization to world-class standards today.




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Source: Best Practices in TQM Excel: 100+ Total Quality Management (TQM) SOPs Excel (XLSX) Spreadsheet, SB Consulting