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Cisco's Evolution in Supply Chain Risk Management PPT


This PPT slide, part of the 23-slide Supply Chain Resilience PowerPoint presentation, illustrates the evolution of Cisco's supply chain risk management strategies over a six-year period, highlighting key events and responses. In 2005, the impact of Hurricane Katrina posed significant challenges for Cisco. The company struggled to manage the surge in demand for new equipment to replace damaged telecommunications infrastructure. Their existing business continuity planning dashboard was inadequate, failing to provide the necessary insights to respond effectively. Cisco's teams faced difficulties in locating products within the supply chain and understanding the financial implications of emergency sales.

Fast forward to 2011, during the Japanese earthquake and tsunami, Cisco demonstrated a marked improvement in preparedness. The company quickly identified all suppliers in the affected region within just 12 hours. They assessed the impact on over 300 suppliers, assigning risk ratings to approximately 7,000 affected parts. This proactive approach allowed Cisco to position customer teams to communicate effectively with clients, addressing 118 inquiries related to the disaster.

The slide emphasizes a turning point in Cisco's strategy, showcasing how the company transitioned from reactive measures to a more structured and resilient supply chain framework. The highlighted 5-step approach to supply chain resiliency indicates a commitment to addressing external vulnerabilities and mitigating risks. This transformation not only improved operational efficiency, but also enhanced customer communication during crises. For potential customers, this case study serves as a compelling example of how robust risk management can lead to significant improvements in supply chain resilience.




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Supply Chain Analysis Supply Chain Resilience Business Resilience Business Continuity Planning Risk Management Supply Chain Sales

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