1. Understand how the "Toyota Way" works

DOCUMENT DESCRIPTION

Many companies have viewed lean as a specific toolkit to lean out processes and improve performance. Those companies are usually disappointed when they find the tools do not sustain themselves and after the early low handing fruit gains are hard to come by. The Toyota Way is a total system of philosophy, processes, people, and problem solving. A long-term philosophy provides the framework for developing people who continuously improve processes using disciplined problem solving methods. Most of the lean tools serve to highlight problems. This seminar will not teach any specific tools, but rather focus on lean as a system teaching the way of thinking, giving examples from manufacturing and non-manufacturing, and discussing the role of leadership and cultural change.

Purpose: Understand how the philosophy, tools, leadership, and culture of the real Toyota Way can make any organization in any sector exceptional in customer satisfaction, quality, cost, safety and morale.

Objectives:
- Learn the philosophy of the Toyota Way;
- Develop an understanding of the reasons behind the tools;
- Envision where your organization can go based on Toyota Way principles;
- Understand the challenges and opportunities of growing a culture of continuous improvement;
- Learn about alternative implementation paths, their strengths and weaknesses.

The workshop will cover the 4 P's of Toyota way:
- The Philosophy and Purpose of the Toyota Way
- Process: Building Lean Systems
- Developing People and Culture
- Problem Solving and Implementation Issues

The workshop would also offer insights in to:
- The Toyota Way philosophy of Plan-Do-Check-Act
- Hoshin Kanri + Culture aligns people toward a common purpose
- Mechanistic versus organic approaches to lean deployment
- Sustaining the gains - based on building a culture of kaizen
- Alternative paths to culture of continuous improvement: strengths and weaknesses

Total no. of slides = 170

Disclaimer: Productivity Solutions Limited / Productivity Institute sponsored the visit of Dr. Jeffrey Liker, the author of Toyota Way to New Zealand in Nov 2011 and Dr. Liker delivered a 2 day workshop in Auckland under the PSL / PI banner.

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