Digitization in Retail Banking and New Trends (PowerPoint PPTX)

It contains all strategy and information on how to maximise customer loan purchase with gamification concepts and reduce operational efficiency. It will help retain bank clients while engaging them with rewards when loan is purchased or payment is made

This PPT delves into the intricacies of digital lending, offering a comprehensive overview of the various digital channels and services that enhance lending processes. It covers the integration of customer portals, mobile sourcing, and self-servicing options, providing a seamless experience for both bank users and customers. The document also highlights the importance of lending analytics and digital servicing hubs in streamlining operations and improving decision-making.

The use of gamification in loan origination is explored in detail, showcasing how mobile applications can be leveraged to capture and process loan applications efficiently. The benefits of this approach include reduced turnaround time, enhanced risk control, and improved customer satisfaction. The document provides practical examples of how gamification can be implemented, from application sourcing to field investigation, ensuring a holistic view of the process.

Analytics play a crucial role in digital lending, enabling banks to make instant credit decisions based on real-time data. The document illustrates how analytics-backed decisioning can automate credit approval processes, integrating various data sources to provide a comprehensive view of the applicant's creditworthiness. This approach not only speeds up the approval process, but also ensures adherence to policies and regulations, minimizing risk and enhancing operational efficiency.