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Operational Excellence Consulting
An operations improvement firm specializing in Operational Excellence training and advisory services.

Listed document(s): 121

Background
Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and private sectors to work smarter and grow faster.

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. Some of our valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Chr. Hansen, Forum Energy Technologies, Elsevier, Wow Education, Royal Government of Bhutan, Ministry of Education, Ministry of Social & Family Development, Defence Science & Technology Agency, Health Sciences Authority, Immigration & Checkpoints Authority and Temasek Polytechnic among others.

As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.


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ALL DOCUMENTS (121)

Lean Awareness Posters (Service Version)
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
20-slide PowerPoint deck. Need to create and sustain awareness on Lean? Tired of the dull and uninteresting posters in your common areas? Look no further. Here are a total of 12 crisp and cheerful Lean posters (service version) to brighten up your office [read more]
$39.00

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TWI Program: Job Safety (JS) Training
Listed under:  Operations  Health & Safety
View more from: Operational Excellence Consulting   Top Flevy Author [?]
77-slide PowerPoint deck and supporting ZIP. Based on the TWI instructional model, the Job Safety (JS) program creates a simple and logical framework by which supervisors can prevent accidents from happening by learning how to analyze the causes of accidents and eliminating [read more]
$59.00

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Service Recovery
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
66-slide PowerPoint deck. When things go wrong, customer expectations tend to drop while fear and anger rise. Many service providers tend to avoid the issue, hiding from the damage, minimizing cost and shifting the blame to others. With the right approach and [read more]
$49.00

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ADDIE Model for Instructional Design
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
62-slide PowerPoint deck. Developed by the Florida State University, the ADDIE Model is a systematic approach used by instructional designers and content developers to create instructional course materials. Comprising five simple phases - Analyze, Design, [read more]
$49.00

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Guidelines for Effective Facilitation
59-slide PowerPoint deck. Getting the most out of a group of people working together in a meeting or workshop is not always easy. Sometimes, for various reasons, the potential of the group is just never realized. To be effective as a professional facilitator, the [read more]
$39.00

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Lean IT Services
Listed under:  Information Technology  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
178-slide PowerPoint deck. Lean IT is a management philosophy based on the Toyota Production System (TPS). With Lean IT, you will be able to enhance value for your customers by improving service delivery and eliminating waste. Simply put, by becoming a Lean [read more]
$59.00

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Seven Basic Tools of Quality
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
93-slide PowerPoint deck. The seven basic tools of quality or seven QC tools as they are commonly called, are tools which arrange problem areas, put data into diagrams, surface problem areas and clearly bring up any hidden truth. These tools are not for experts [read more]
$39.00

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Five Steps of Problem Solving
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
106-slide PowerPoint deck. Although the DMAIC and 8D problem solving methodologies are highly rigorous and require quite a fair bit of tools for data and statistical analysis, these techniques are tailored more for engineers and other professional/technical staff. [read more]
$49.00

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The 8 Deadly Wastes
Listed under:  Operations  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
69-slide PowerPoint deck. To start a Lean initiative in your organization, it is absolutely essential that all employees are able to recognize the eight types of waste (or "muda" in Japanese) that are all around them. The ability to identify waste [read more]
$49.00

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Effective Communication
Listed under:  Corporate Communications  Organization, Change, & HR
View more from: Operational Excellence Consulting   Top Flevy Author [?]
79-slide PowerPoint deck. Effective communication skills are a critical aspect in your career and personal lives. It is important to understand the communication process so that we can enhance the effectiveness of our messages to our supervisors, colleagues, [read more]
$49.00

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