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Operational Excellence Consulting
An operations improvement firm specializing in Operational Excellence training and advisory services.

Listed document(s): 125

Background
Operational Excellence Consulting is a management training and consulting firm that takes a human-centered approach to helping organizations in the public and private sectors to work smarter and grow faster.

We work with government bodies, multinational corporations and small and medium-sized enterprises of a wide spectrum of industries. Some of our valued clients include Analog Devices, Borouge, Micron Technologies, B|Braun Medical Instruments, Panasonic, NEC, NileDutch, CLS Communication, Chr. Hansen, Forum Energy Technologies, Elsevier, Wow Education, Royal Government of Bhutan, Ministry of Education, Ministry of Social & Family Development, Defence Science & Technology Agency, Health Sciences Authority, Immigration & Checkpoints Authority and Temasek Polytechnic among others.

As a means to spread the adoption of operational excellence techniques and tools to benefit organizations, businesses and society, we take pride in designing and developing high quality training and customizable presentations, frameworks and templates to add value and complement your training and business needs.


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ALL DOCUMENTS (125)

Pareto Chart
Listed under:  Operations  Strategy, Marketing, & Sales
View more from: Operational Excellence Consulting   Top Flevy Author [?]
18-slide PowerPoint deck and supporting Excel workbook. The Pareto Chart is a common tool used in problem analysis to establish priorities by differentiating the categories or causes of a problem into the \'vital few\' and the \'trivial many\'. It is also an excellent visual tool to [read more]
$39.00

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Methods for Developing Innovative Ideas
Listed under:  Operations  Organization, Change, & HR
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91-slide PowerPoint deck. This training presentation teaches the skills to generate new innovative ideas using 13 creativity methods. They include: Brainstorming Listing faults Listing wishes Listing characteristics The Gordon method Brainwriting Osborn's [read more]
$59.00

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Service Recovery
Listed under:  Operations  Strategy, Marketing, & Sales
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66-slide PowerPoint deck. When things go wrong, customer expectations tend to drop while fear and anger rise. Many service providers tend to avoid the issue, hiding from the damage, minimizing cost and shifting the blame to others. With the right approach and [read more]
$49.00

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Effective Facilitation
59-slide PowerPoint deck. Getting the most out of a group of people working together in a meeting or workshop is not always easy. Sometimes, for various reasons, the potential of the group is just never realized. To be effective as a professional facilitator, the [read more]
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Seven Advanced Tools of Quality
Listed under:  Operations  Organization, Change, & HR
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71-slide PowerPoint deck. The seven basic quality tools are effective for data analysis, process control, and quality improvement (numerical data). However, these basic tools cannot be used for non-numerical or verbal data. To organize verbal data into [read more]
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Jidoka
Listed under:  Operations  Organization, Change, & HR
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83-slide PowerPoint deck. Jidoka is a technique to provide machines and operators with the ability to detect when an abnormal condition has occurred and immediately stop the work. Also known as autonomation, meaning "automation with human intelligence", [read more]
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The 8 Deadly Wastes
Listed under:  Operations  Organization, Change, & HR
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69-slide PowerPoint deck. To start a Lean initiative in your organization, it is absolutely essential that all employees are able to recognize the eight types of waste (or "muda" in Japanese) that are all around them. The ability to identify waste [read more]
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Effective Communication
Listed under:  Corporate Communications  Organization, Change, & HR
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91-slide PowerPoint deck. Effective communication skills are a critical aspect in your career and personal lives. It is important to understand the communication process so that we can enhance the effectiveness of our messages to our supervisors, colleagues, [read more]
$59.00

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TPM Autonomous Maintenance Audit Guide & Checklists
Listed under:  Operations  Organization, Change, & HR
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28-slide PowerPoint deck and supporting Excel workbook. The Autonomous Maintenance (AM) audit system assesses the progress made by production teams toward achieving the company's TPM goals. AM audits determine whether or not the teams are ready to move up to the next level of maturity [read more]
$69.00

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Lean Awareness Posters (Service Version)
Listed under:  Operations  Organization, Change, & HR
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20-slide PowerPoint deck. Need to create and sustain awareness on Lean? Tired of the dull and uninteresting posters in your common areas? Look no further. Here are a total of 12 crisp and cheerful Lean posters (service version) to brighten up your office [read more]
$39.00

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