Total document(s): 2
IT service management practitioner based in Riyadh with 10+ years in enterprise IT and telecom application operations, including 7+ years running Ericsson BSS/OSS platforms for a tier-1 Saudi telecom...
Download Business Best Practices PPTs, Excel Templates, PDFs, & Word Docs by Elsadig Hamedelniel
There are 2 documents published by Elsadig Hamedelniel.
Open all 2 documents in separate browser tabs.
Add all 2 documents to your shopping cart.
About Elsadig Hamedelniel
Practical ITSM templates for Saudi & GCC IT operations: SLA reporting, Change & CAB governance
Total document(s): 2
I sit on a Change Advisory Board and work daily across incident, problem, change and access management, SLA/KPI reporting, vendor management and managed-services governance. I also represent operations in external IT audits, preparing the evidence auditors ask for.
PMP certified. My templates are the working tools I wished I had: practical, formula-driven Excel workbooks (no macros) built around Saudi and GCC realities: Sun–Thu working weeks, local public holidays, bilingual Arabic/English reporting, and local regulatory frameworks such as SAMA's IT Governance Framework.
Have a question about our Flevy documents?
Flevy is the world's largest marketplace of business templates & consulting frameworks.
Leverage the Experience of Experts.
Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.
Download Immediately and Use.
Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.
Save Time, Effort, and Money.
Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.
