This article provides a detailed response to: How can companies measure the success of their sourcing strategy beyond cost savings? For a comprehensive understanding of Sourcing Strategy, we also include relevant case studies for further reading and links to Sourcing Strategy best practice resources.
TLDR Achieve Sourcing Strategy Success by focusing on Supplier Performance, Risk Management, Innovation, and Sustainability, aligning with long-term Strategic Objectives and Corporate Goals.
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Evaluating the success of a sourcing strategy extends far beyond the traditional metric of cost savings. In today's dynamic business environment, companies must adopt a more holistic approach to measure the effectiveness of their sourcing strategies. This involves considering factors such as supplier performance, risk management, innovation, and alignment with corporate sustainability goals. By broadening the metrics, organizations can gain a deeper understanding of their sourcing strategy's impact on the overall business performance and long-term strategic goals.
One critical aspect of measuring the success of a sourcing strategy is through assessing supplier performance and the strength of supplier relationships. This goes beyond mere cost considerations to include quality, reliability, flexibility, and speed of delivery. Companies can use Supplier Scorecards and Key Performance Indicators (KPIs) to track and evaluate supplier performance against these criteria. For instance, a study by McKinsey highlighted the importance of developing a performance-based sourcing strategy that focuses on total value contribution of suppliers, rather than just cost efficiency. This approach encourages the establishment of long-term partnerships with suppliers, fostering collaboration and continuous improvement.
Moreover, the strength of supplier relationships can significantly impact a company's ability to innovate and respond to market changes. Strong partnerships enable better communication, trust, and collaboration, which are essential for co-developing new products or processes. Companies like Apple and Toyota are renowned for their strategic supplier relationships, which have been instrumental in their market success. These organizations work closely with their suppliers to ensure alignment with their quality standards, ethical practices, and innovation goals.
Furthermore, effective supplier relationship management involves regular performance reviews, transparent communication, and mutual problem-solving. This not only enhances supplier performance but also contributes to the resilience of the supply chain, making it a critical metric for assessing the success of a sourcing strategy.
Another vital measure of sourcing strategy success is the ability to manage risks and enhance supply chain resilience. In an era of increasing volatility and uncertainty, companies must proactively identify, assess, and mitigate risks associated with their suppliers and the broader supply chain. This includes risks related to geopolitical tensions, natural disasters, regulatory changes, and cyber threats. A report by Deloitte on Global Chief Procurement Officers emphasized the importance of risk management as a key focus area for enhancing the effectiveness of sourcing strategies.
Effective risk management strategies involve diversifying supplier bases, developing contingency plans, and investing in digital technologies for better visibility and responsiveness. For example, during the COVID-19 pandemic, companies that had invested in digital supply chain tools were better positioned to adapt to disruptions and maintain continuity of supply. This underscores the importance of incorporating risk management capabilities as a core component of sourcing strategies.
Moreover, supply chain resilience can be enhanced through strategic sourcing decisions that prioritize flexibility and adaptability. This might include multi-sourcing strategies, local sourcing to reduce dependency on distant suppliers, and building strategic stockpiles of critical materials. These measures not only mitigate risks but also contribute to a more sustainable and responsible supply chain, aligning with broader corporate sustainability goals.
Measuring the success of a sourcing strategy increasingly involves evaluating its contribution to innovation and sustainability objectives. Companies are recognizing the strategic role of sourcing in driving innovation, both in terms of products and processes. This involves working with suppliers that can offer innovative solutions, materials, or technologies that enhance the company's competitive advantage. A study by BCG highlighted how leading companies are leveraging their sourcing strategies to accelerate innovation by integrating suppliers into the product development process.
Similarly, sustainability has become a critical measure of sourcing success. Companies are under growing pressure from consumers, regulators, and investors to demonstrate sustainability in their supply chains. This includes environmental sustainability, such as reducing carbon footprints and waste, as well as social sustainability, such as ensuring fair labor practices and ethical sourcing. For instance, Unilever's sustainable sourcing program aims to source 100% of its agricultural raw materials sustainably by 2023, demonstrating how sourcing strategies are integral to achieving corporate sustainability goals.
In conclusion, measuring the success of a sourcing strategy in the modern business landscape requires a multi-dimensional approach that goes beyond cost savings. By evaluating supplier performance and relationships, risk management and supply chain resilience, and contributions to innovation and sustainability, companies can ensure their sourcing strategies are aligned with their long-term strategic objectives and values.
Here are best practices relevant to Sourcing Strategy from the Flevy Marketplace. View all our Sourcing Strategy materials here.
Explore all of our best practices in: Sourcing Strategy
For a practical understanding of Sourcing Strategy, take a look at these case studies.
Procurement Strategy for a Large Scale Conglomerate
Scenario: A conglomerate of businesses spanning across multiple industries finds their Procurement Strategy inefficient, leading to spiraling costs and hampering overall profitability.
Overhauling Telco Procurement Strategy to Drive Cost Management
Scenario: A mid-sized telco is wrestling with its telco procurement strategy, stuck in a fierce market where cutting costs without dropping service quality is the name of the game.
Strategic Procurement Optimization for a Global Tech Firm
Scenario: A multinational technology firm is grappling with escalating costs and inefficiencies in its Procurement Strategy.
Strategic Sourcing Optimization for a Global Pharmaceutical Company
Scenario: A multinational pharmaceutical firm is facing challenges in managing its global Sourcing Strategy.
Retail Procurement Strategy to Improve Cost Reduction and Supplier Relationships
Scenario: A large retail firm operating across multiple regions is facing challenges in optimizing its Retail Procurement Strategy.
Luxury Hotel Chain Procurement Strategy Revamp in Competitive Market
Scenario: A luxury hotel chain faces procurement inefficiencies amidst an increasingly competitive hospitality sector.
Explore all Flevy Management Case Studies
Here are our additional questions you may be interested in.
This Q&A article was reviewed by Joseph Robinson. Joseph is the VP of Strategy at Flevy with expertise in Corporate Strategy and Operational Excellence. Prior to Flevy, Joseph worked at the Boston Consulting Group. He also has an MBA from MIT Sloan.
To cite this article, please use:
Source: "How can companies measure the success of their sourcing strategy beyond cost savings?," Flevy Management Insights, Joseph Robinson, 2024
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