Check out our FREE Resources page – Download complimentary business frameworks, PowerPoint templates, whitepapers, and more.







Flevy Management Insights Q&A
In what ways can Best Demonstrated Practices be customized to fit the unique needs of different industries or organizational sizes?


This article provides a detailed response to: In what ways can Best Demonstrated Practices be customized to fit the unique needs of different industries or organizational sizes? For a comprehensive understanding of Best Demonstrated Practices, we also include relevant case studies for further reading and links to Best Demonstrated Practices best practice resources.

TLDR Customizing Best Demonstrated Practices involves tailoring strategies to industry-specific challenges, organizational size, and structure, focusing on areas like Risk Management, Digital Transformation, and Innovation to achieve superior results.

Reading time: 4 minutes


Best Demonstrated Practices (BDPs) are proven approaches or strategies that have been shown to produce superior results. Customizing these practices to fit the unique needs of different industries or organizational sizes is crucial for achieving Operational Excellence, enhancing Competitive Advantage, and fostering Innovation. This customization process involves understanding the specific challenges and opportunities within each industry or organizational context, and then adapting the practices to meet those needs effectively.

Understanding Industry-Specific Needs

Industries vary significantly in terms of regulatory environments, customer expectations, technological advancements, and competitive landscapes. For instance, the healthcare industry faces stringent regulatory requirements and a high emphasis on patient safety and privacy, unlike the retail sector, which prioritizes customer experience and supply chain efficiency. Therefore, BDPs in healthcare might focus on Risk Management and Compliance, while in retail, the emphasis might be on Customer Relationship Management (CRM) and Inventory Optimization. A report by McKinsey highlights the importance of industry-specific digital transformation strategies, noting that organizations that tailor their digital transformation efforts to their industry's unique demands are more likely to succeed.

Moreover, the pace of technological change affects industries differently. Industries like telecommunications and high-tech are on the forefront of adopting new technologies, whereas sectors such as manufacturing and utilities may have longer technology adoption cycles. This difference influences how BDPs related to Digital Transformation and Innovation Management should be customized. For example, in high-tech industries, BDPs might include agile product development and rapid prototyping, while in manufacturing, the focus might be on incremental innovation and process automation.

Additionally, customer behavior and expectations vary across industries, necessitating industry-specific customization of BDPs related to Customer Service and Experience. For instance, e-commerce companies might prioritize mobile app optimization and personalized marketing, while B2B service providers focus on relationship management and service customization. Understanding these nuances is essential for customizing BDPs to meet industry-specific needs effectively.

Learn more about Digital Transformation Customer Service Innovation Management Customer Experience Risk Management Supply Chain Agile Mobile App Customer Relationship Management Competitive Landscape Product Development

Are you familiar with Flevy? We are you shortcut to immediate value.
Flevy provides business best practices—the same as those produced by top-tier consulting firms and used by Fortune 100 companies. Our best practice business frameworks, financial models, and templates are of the same caliber as those produced by top-tier management consulting firms, like McKinsey, BCG, Bain, Deloitte, and Accenture. Most were developed by seasoned executives and consultants with 20+ years of experience.

Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab

Adapting to Organizational Size and Structure

Organizational size and structure also play a critical role in how BDPs should be customized. Large, multinational organizations face complexities related to scale, geographic dispersion, and diversity of operations. For these organizations, BDPs might focus on Global Strategy Development, Cross-Border Coordination, and Corporate Governance. On the other hand, small and medium-sized enterprises (SMEs) often require BDPs that emphasize flexibility, rapid decision-making, and cost efficiency. A study by Deloitte suggests that SMEs benefit from adopting lean management practices and customer-centric innovation strategies to remain competitive and responsive to market changes.

The structure of an organization, whether it is hierarchical, flat, or matrixed, also influences the customization of BDPs. Hierarchical organizations may need BDPs that enhance Communication and Information Flow, while flat organizations might benefit from practices that promote Employee Empowerment and Team Collaboration. For organizations with a matrix structure, BDPs focusing on Conflict Resolution and Project Management are often crucial.

Furthermore, the stage of growth of an organization affects which BDPs are most relevant. Startups and growth-stage companies might prioritize BDPs related to Scaling Operations and Raising Capital, whereas established companies may focus on Innovation Management and Market Expansion. Customizing BDPs to align with the organization's growth stage ensures that the practices are both relevant and effective.

Learn more about Strategy Development Lean Management Project Management Corporate Governance Conflict Resolution

Real-World Examples

One real-world example of successful customization of BDPs is Toyota's implementation of the Toyota Production System (TPS), which is a cornerstone of Lean Manufacturing. TPS was developed to meet the specific needs of Toyota's manufacturing operations but has since been adapted by organizations across various industries worldwide. The principles of TPS, such as Just-In-Time production and continuous improvement (Kaizen), have been customized to fit different operational contexts, demonstrating the versatility and adaptability of BDPs.

Another example is the digital transformation strategy of DBS Bank in Singapore, recognized by Harvard Business Review for its industry-specific approach. DBS customized its digital transformation by focusing on enhancing customer experience through digital banking services, leveraging big data and analytics for personalized service offerings, and fostering a culture of innovation. This customization has enabled DBS to become a leader in digital banking in Asia.

In conclusion, customizing Best Demonstrated Practices to fit the unique needs of different industries or organizational sizes is essential for maximizing their effectiveness. By understanding industry-specific challenges, organizational structures, and growth stages, organizations can adapt BDPs to achieve superior results. Real-world examples from companies like Toyota and DBS Bank illustrate the successful application of customized BDPs, providing valuable lessons for other organizations seeking to optimize their practices.

Learn more about Digital Transformation Strategy Continuous Improvement Big Data Lean Manufacturing Organizational Structure Best Demonstrated Practices

Best Practices in Best Demonstrated Practices

Here are best practices relevant to Best Demonstrated Practices from the Flevy Marketplace. View all our Best Demonstrated Practices materials here.

Did you know?
The average daily rate of a McKinsey consultant is $6,625 (not including expenses). The average price of a Flevy document is $65.

Explore all of our best practices in: Best Demonstrated Practices

Best Demonstrated Practices Case Studies

For a practical understanding of Best Demonstrated Practices, take a look at these case studies.

Revenue Management Initiative for Boutique Hotels in Competitive Urban Markets

Scenario: A boutique hotel chain is grappling with suboptimal occupancy rates and revenue per available room (RevPAR) in a highly competitive urban environment.

Read Full Case Study

Best Practice Enhancement in Chemicals Sector

Scenario: The organization is a mid-sized chemical producer specializing in polymers and faced with stagnating market share due to outdated operational practices.

Read Full Case Study

Consumer Packaged Goods Best Practices Advancement in Health-Conscious Market

Scenario: The organization is a mid-sized producer of health-focused consumer packaged goods in North America.

Read Full Case Study

Inventory Management Enhancement in Aerospace

Scenario: The organization is a mid-sized aerospace components supplier grappling with inventory inefficiencies that have led to increased carrying costs and missed delivery timelines.

Read Full Case Study

Growth Strategy Enhancement for Cosmetic Firm in Luxury Segment

Scenario: The organization in question operates within the luxury cosmetics industry and has been grappling with maintaining consistency and quality across its global brand portfolio.

Read Full Case Study

Aerospace Best Practices Analysis for Defense Contractor

Scenario: A mid-sized firm specializing in aerospace defense technologies is facing challenges in maintaining its competitive edge in a rapidly evolving market.

Read Full Case Study

Explore all Flevy Management Case Studies

Related Questions

Here are our additional questions you may be interested in.

What strategies can leaders employ to ensure the alignment of individual performance goals with overarching business objectives?
Leaders can align individual performance with business objectives by establishing clear goals, fostering continuous feedback, linking performance to rewards, and investing in employee development, as demonstrated by companies like Google, Adobe, and Cisco. [Read full explanation]
What role does organizational culture play in the successful adoption and implementation of BDP?
Organizational culture is crucial for Big Data Projects success, emphasizing Data-Driven Decision-Making, Continuous Learning, and Adaptation, supported by Leadership and Organizational Support for innovation and competitive advantage. [Read full explanation]
How do Best Demonstrated Practices intersect with and support sustainability and corporate social responsibility initiatives?
Integrating Best Demonstrated Practices into Sustainability and Corporate Social Responsibility initiatives improves Operational Efficiency, reduces Environmental Impact, and strengthens Stakeholder Engagement, driving Innovation and aligning with global standards for long-term success. [Read full explanation]
What role will sustainability and environmental considerations play in shaping business strategies and operational practices moving forward?
Sustainability and environmental considerations are becoming central to Strategic Planning, Operational Excellence, and Innovation, driving growth, differentiation, and competitive advantage for businesses like Unilever, IKEA, and Tesla. [Read full explanation]
How can businesses balance the need for operational excellence with the imperative to remain agile and responsive to market changes?
Achieve balance between Operational Excellence and agility through Strategic Planning, leveraging Digital Transformation, and fostering a culture of Continuous Improvement and Innovation for market responsiveness. [Read full explanation]
How can companies ensure the continuous evolution of their BDP to adapt to rapid technological advancements?
To ensure the continuous evolution of their BDP in response to technological advancements, companies must integrate Strategic Planning, adopt Cutting-Edge Technologies, foster an Innovation-Driven Culture, and utilize Agile Methodologies, focusing on market analysis, risk assessment, technology investment, and workforce upskilling. [Read full explanation]

Source: Executive Q&A: Best Demonstrated Practices Questions, Flevy Management Insights, 2024


Flevy is the world's largest knowledge base of best practices.


Leverage the Experience of Experts.

Find documents of the same caliber as those used by top-tier consulting firms, like McKinsey, BCG, Bain, Deloitte, Accenture.

Download Immediately and Use.

Our PowerPoint presentations, Excel workbooks, and Word documents are completely customizable, including rebrandable.

Save Time, Effort, and Money.

Save yourself and your employees countless hours. Use that time to work on more value-added and fulfilling activities.




Read Customer Testimonials



Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.