Want FREE Templates on Digital Transformation? Download our FREE compilation of 50+ slides. This is an exclusive promotion being run on LinkedIn.






KPI Library
Navigate your organization to excellence with 15,468 KPIs at your fingertips.




Why use the KPI Library?

Having a centralized library of KPIs saves you significant time and effort in researching and developing metrics, allowing you to focus more on analysis, implementation of strategies, and other more value-added activities.

This vast range of KPIs across various industries and functions offers the flexibility to tailor Performance Management and Measurement to the unique aspects of your organization, ensuring more precise monitoring and management.

Each KPI in the KPI Library includes 12 attributes:

  • KPI definition
  • Potential business insights [?]
  • Measurement approach/process [?]
  • Standard formula [?]
  • Trend analysis [?]
  • Diagnostic questions [?]
  • Actionable tips [?]
  • Visualization suggestions [?]
  • Risk warnings [?]
  • Tools & technologies [?]
  • Integration points [?]
  • Change impact [?]
It is designed to enhance Strategic Decision Making and Performance Management for executives and business leaders. Our KPI Library serves as a resource for identifying, understanding, and maintaining relevant competitive performance metrics.

Need KPIs for a function not listed? Email us at support@flevy.com.


We have 56 KPIs on Channel Marketing in our database. KPIs in channel marketing are critical for measuring the effectiveness of marketing strategies across different distribution channels. They enable corporations to track performance against specific goals, such as sales volume, market penetration, or partner engagement, ensuring that each channel contributes optimally to the overall corporate marketing objectives.

By analyzing KPIs, companies can identify high-performing channels and allocate resources more efficiently, enhancing the ROI of their marketing efforts. Furthermore, KPIs facilitate better decision-making by providing actionable insights into customer behaviors and preferences within each channel. This data-driven approach helps in refining channel strategies, improving communication with channel partners, and ultimately driving business growth through more targeted and effective marketing initiatives.

IMPORTANT: 14 days left until the annual price is increased from $99 to $149.
$99/year
KPI Definition Business Insights [?] Measurement Approach Standard Formula
Average Partner Lead Response Time

More Details

The average time it takes for channel partners to follow up on leads distributed to them. Indicates partner engagement and potential impact on customer satisfaction and conversion rates. Considers the time taken by channel partners to respond to leads after they are assigned. Average Time Taken by Partners to Respond to Leads
Average Partner Margin

More Details

The average profit margin that channel partners achieve by reselling the company's products or services. Reveals the profitability and pricing strategy effectiveness within the channel. Measures the average profit margin gained by partners on products/services sold. (Total Revenue from Partner Sales - Total Cost of Goods Sold by Partners) / Total Revenue from Partner Sales
Average Sales Cycle Length by Channel

More Details

The average amount of time it takes to close a sale through each specific marketing channel. Indicates the efficiency and effectiveness of the sales process within different channels. Considers the average time taken from initial contact to closing a sale for each channel. Sum of Sales Cycle Lengths across All Deals in a Channel / Total Number of Deals Closed in that Channel
KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 56 KPIs under Channel Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.

Channel Conflict Rate

More Details

The frequency and severity of channel conflict, such as when two or more partners compete for the same customer. It helps to identify areas where the company can improve partner relationships and minimize conflict. Helps in identifying and managing the degree of internal competition that could affect sales. Measures the frequency of conflicts such as competing promotions or sales efforts between different channels. Total Number of Channel Conflicts / Total Number of Channel Transactions
Channel Conflict Resolution Time

More Details

The average time it takes to resolve conflicts between channel partners or between a partner and the company. Reflects on the efficiency of conflict management processes in maintaining smooth channel operations. Considers the average time taken to resolve conflicts between channels. Total Time Spent on Conflict Resolution / Total Number of Conflicts Resolved
Channel Cost Per Acquisition

More Details

The cost associated with acquiring each new customer through a specific channel, including marketing and sales expenses. Highlights the efficiency and cost-effectiveness of each channel in customer acquisition. Measures the cost associated with acquiring a new customer through a specific channel. Total Cost of Sales and Marketing for a Channel / Total Number of New Customers Acquired through that Channel

In selecting the most appropriate Channel Marketing KPIs from our KPI Library for your organizational situation, keep in mind the following guiding principles:

  • Relevance: Choose KPIs that are closely linked to your Corporate Marketing objectives and Channel Marketing-level goals. If a KPI doesn't give you insight into your business objectives, it might not be relevant.
  • Actionability: The best KPIs are those that provide data that you can act upon. If you can't change your strategy based on the KPI, it might not be practical.
  • Clarity: Ensure that each KPI is clear and understandable to all stakeholders. If people can't interpret the KPI easily, it won't be effective.
  • Timeliness: Select KPIs that provide timely data so that you can make decisions based on the most current information available.
  • Benchmarking: Choose KPIs that allow you to compare your Channel Marketing performance against industry standards or competitors.
  • Data Quality: The KPIs should be based on reliable and accurate data. If the data quality is poor, the KPIs will be misleading.
  • Balance: It's important to have a balanced set of KPIs that cover different aspects of the organization—e.g. financial, customer, process, learning, and growth perspectives.
  • Review Cycle: Select KPIs that can be reviewed and revised regularly. As your organization and the external environment change, so too should your KPIs.

It is also important to remember that the only constant is change—strategies evolve, markets experience disruptions, and organizational environments also change over time. Thus, in an ever-evolving business landscape, what was relevant yesterday may not be today, and this principle applies directly to KPIs. We should follow these guiding principles to ensure our KPIs are maintained properly:

  • Scheduled Reviews: Establish a regular schedule (e.g. quarterly or biannually) for reviewing your Channel Marketing KPIs. These reviews should be ingrained as a standard part of the business cycle, ensuring that KPIs are continually aligned with current business objectives and market conditions.
  • Inclusion of Cross-Functional Teams: Involve representatives from outside of Channel Marketing in the review process. This ensures that the KPIs are examined from multiple perspectives, encompassing the full scope of the business and its environment. Diverse input can highlight unforeseen impacts or opportunities that might be overlooked by a single department.
  • Analysis of Historical Data Trends: During reviews, analyze historical data trends to determine the accuracy and relevance of each KPI. This analysis can reveal whether KPIs are consistently providing valuable insights and driving the intended actions, or if they have become outdated or less impactful.
  • Consideration of External Changes: Factor in external changes such as market shifts, economic fluctuations, technological advancements, and competitive landscape changes. KPIs must be dynamic enough to reflect these external factors, which can significantly influence business operations and strategy.
  • Alignment with Strategic Shifts: As organizational strategies evolve, evaluate the impact on Corporate Marketing and Channel Marketing. Consider whether the Channel Marketing KPIs need to be adjusted to remain aligned with new directions. This may involve adding new Channel Marketing KPIs, phasing out ones that are no longer relevant, or modifying existing ones to better reflect the current strategic focus.
  • Feedback Mechanisms: Implement a feedback mechanism where employees can report challenges and observations related to KPIs. Frontline insights are crucial as they can provide real-world feedback on the practicality and impact of KPIs.
  • Technology and Tools for Real-Time Analysis: Utilize advanced analytics tools and business intelligence software that can provide real-time data and predictive analytics. This technology aids in quicker identification of trends and potential areas for KPI adjustment.
  • Documentation and Communication: Ensure that any changes to the Channel Marketing KPIs are well-documented and communicated across the organization. This maintains clarity and ensures that all team members are working towards the same objectives with a clear understanding of what needs to be measured and why.

By systematically reviewing and adjusting our Channel Marketing KPIs, we can ensure that your organization's decision-making is always supported by the most relevant and actionable data, keeping the organization agile and aligned with its evolving strategic objectives.

KPI Library
$99/year

Navigate your organization to excellence with 15,468 KPIs at your fingertips.


Subscribe to the KPI Library

CORE BENEFITS

  • 56 KPIs under Channel Marketing
  • 15,468 total KPIs (and growing)
  • 328 total KPI groups
  • 75 industry-specific KPI groups
  • 12 attributes per KPI
  • Full access (no viewing limits or restrictions)

FlevyPro and Stream subscribers also receive access to the KPI Library. You can login to Flevy here.




Related Resources on the Flevy Marketplace




Trusted by over 10,000+ Client Organizations
Since 2012, we have provided best practices to over 10,000 businesses and organizations of all sizes, from startups and small businesses to the Fortune 100, in over 130 countries.
AT&T GE Cisco Intel IBM Coke Dell Toyota HP Nike Samsung Microsoft Astrazeneca JP Morgan KPMG Walgreens Walmart 3M Kaiser Oracle SAP Google E&Y Volvo Bosch Merck Fedex Shell Amgen Eli Lilly Roche AIG Abbott Amazon PwC T-Mobile Broadcom Bayer Pearson Titleist ConEd Pfizer NTT Data Schwab


Download our FREE Strategy & Transformation Framework Templates

Download our free compilation of 50+ Strategy & Transformation slides and templates. Frameworks include McKinsey 7-S Strategy Model, Balanced Scorecard, Disruptive Innovation, BCG Experience Curve, and many more.