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Business Documents (Page 5)

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Event Management Process ( ITSM, IT Service Management)
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
26-slide PowerPoint deck. IT Event Management Process is a part of IITSM Service Operation. This Document contains detailed description of the IT Event Management Process, including: - Key definitions - Purpose and Objectives - Scope - Value to business - [read more]
$25.00

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Problem Management Workflow - Process Guide
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
50-page Word document and supporting PDF. This document establishes an Problem Management (PM) process according to ITSM best practice and ISO 20000. (Word document including Visio diagram of the process) This document introduces the Problem Management process [read more]
$45.00

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ITIL v3 Overview - ALL ITIL Processes & Functions
Listed under:  Information Technology  ITIL
View more from: Ivana Nissen   Top Flevy Author [?]
135-slide PowerPoint deck. ITIL v3 Overview includes ALL 26 ITIL Processes & 4 Functions in a 135-slide PowerPoint presentation. Overview is based on the ITIL V3 Best Practice Framework ( ITIL v3 2011 updated version). Document gives insight in the [read more]
$55.00

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Project Management Social
Listed under:  Social media on projects  Strategy, Marketing, & Sales
View more from: Linky
32-page PDF document and supporting Word. Project Management Social will help project management practitioners as well as project management companies to understand the value of social media and how to integrate it onto projects. You will be able to determine the appropriate [read more]
$47.00

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Financial Model for Manufacturing Valuation
Excel workbook. This is a financial model of Manufacturing firm called Nahar Spinning Mills. This document covers different perspectives of the valuation of manufacturing/operational companies.
$25.00

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Utility Company Business Capability Model
Listed under:  Enterprise Architecture
View more from: R Bradley Consulting
2-page PDF document. A business capability model for a utility company. To be used as a core document for Enterprise Architects and EA work. Also very valuable to Business Architects and Business Architecture projects/programmes. Has business process and architecture views.
$30.00

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Bundle (2 Documents)
Incident Management ( PPT & Process Guide) product bundle
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
There are 2 documents in this bundle:
$60.00

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Request Fulfillment Process PPT (ITSM, IT Service Mangement)
Listed under:  Information Technology  ITSM
View more from: Ivana Nissen   Top Flevy Author [?]
22-slide PowerPoint deck and supporting PDF. Request Fulfilment Process is a part of Service Operation . This Document contains detailed description of the Request Fulfilment Process, including process steps, roles, KPIs, CSFs, interfaces with other processes. This Document [read more]
$25.00

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Organizational Excellence Framework - Resource Management
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
53-slide PowerPoint deck. This is an introductory workshop on resource management. It focuses on defining and implementing good resource management practices that are covered in the Organizational Excellence Framework (copyright 2010 Dawn Ringrose) [read more]
$160.00

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Organizational Excellence Framework Workshops
Listed under:  Operations  Quality Management System
View more from: Dawn Ringrose
47-slide PowerPoint deck and supporting PowerPoint deck. The Organizational Excellence Framework (OEF) workshop set introduces workshop participants to organizational excellence. The OEF publication (copyright 2010 Dawn Ringrose) is foundational to the workshop. It integrates [read more]
$160.00

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