Reverse Logistics & Supply Chain Costs (Word DOCX)

Reverse logistics is the backward flow of what we all wish to be only a forward movement or process. Any company who expects zero returns in this age of online shopping, direct to store shipments, direct to home shipments is living in a fantasy world. With all these "new" methods of consumer shopping delivery mistakes are increasing exponentially. Commanding the returns or reverse logistics will have a direct impact on your costs of doing business, on the ROI's of the company and the level of customer service necessary to compete in the economy.