The current economic conditions are causing many companies to revisit their business beliefs. When we are in the midst of good economic times, it's easy to be profitable despite of processes that are not as efficient and airtight as they should be. However, in times of economic disarray profits are declining and the time is now to remedy those business practices which are grinding down profitability and potential growth.
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Source: It's about Time to Rethink the Impact of Customer Returns Word (DOCX) Document, srosenbe7
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