Process Modelling, Analysis/Design, Quality, Metrics & BPR (Document Bundle)

DESCRIPTION

Process Modelling, Analysis/Design, Quality, Metrics & BPR is a Document Bundle available for immediate download upon purchase.

A collection of process related slides that contain the following:

Process (1) Modelling – describes the key steps in Process Modelling including What is a Process, What is a Customer, What is a Process Model, Modelling Style, Modelling Tips, Why Bother, Software Tools.

Process (2) Analysis & Design – describes the key stages involved in Process Analysis and Design including What is a Process, What is Analysis, What is Design, the Relationship between Analysis and Design, Characteristics of Analysis and Design, Process for Analysis and Design, Specify and Agree the Need, Purpose of the Process, the Current Situation and What will the Future Look Like, Barriers to Change, Myths and Assumptions, Implications of No Change, Gather and Structure the Data, Current State, the 5 Why's, Match the purpose to the Process, Process Governance, Knowledge and Action, Interface and Step Value Analysis, Sequence Analysis, Process Abstraction, Review the Data, Formulate Solutions, Design Techniques, Test/Present & Agree the Solutions.

Process (3) – Quality Processes – describes the key elements of Quality Processes including Definition of Quality, What is Quality (in relation to Process, Meetings/Workshops and Documents), Peer Review for Documents (Process for Review, Arrange and Run Review, Possible Outcomes), Roles & Responsibilities (Author/Reviewer, Co-ordinator, Moderator), Meeting Protocols, Closing a Meeting, Document Management & Control (Sign Off Governance, Prioritisation and Decision Making), Techniques (80/20, Importance vs Urgency, MoSCoW, Ranking, Weighted Ranking, Matched Pairs), Decision Making Process (Realising the Need, Gather Data, Define/Evaluate Options, Make Decision, Communicate Decision) and Re-evaluation & Measuring Success.

Process (4) – Process Metrics – describes the key elements of establishing process metrics including What is a Metric, Measuring the right things, creating metrics that are SMART, a 5-step process for implementation and how good are your metrics and summary.

Process (5) – A Process Re-engineering Framework – describes the key stages of a simple Process Re-engineering Framework including Project Set-Up, Analysis of As-Is, Design of To-Be, Plan & Implement (all four stages include the Tasks and Best Practice Guidelines) and Quick Wins/Continuous Improvement .

Source: Process Modelling, Analysis/Design, Quality, Metrics & BPR () Document, The Highway of Change