ISOIEC 270312011 Implementation Playbook for CloudNative SaaS Providers
64 professional files (6 PDFs + 58 Excel workbooks) | 349+ spreadsheet tabs | 2,730+ rows of structured content | 11 organised folders
ISO/IEC 27031 is the international standard for ICT readiness for business continuity, and it is an important complement to ISO 22301. Implementing it cleanly requires clear scope, impact analysis, recovery strategies, and tested procedures. A structured playbook shortens the path to a resilient, certifiable ICT capability.
WHAT YOU GET: A THREE-PHASE JOURNEY
Phase 1: Diagnose. Seven domain assessments (30 questions each, 210 total) score your maturity across IRBC Governance, Resilience Strategy, Architecture Design, and related areas. You can complete the Quick Scan diagnostic in under an hour and know exactly where the biggest gaps and opportunities sit.
Phase 2: Set Goals. Five PM template workbooks with roadmaps, RACI matrices, milestone trackers, risk registers, and stakeholder communication plans. These lock in scope, timeline, and accountability before a single line of implementation work starts, which is consistently where programmes succeed or stall.
Phase 3: Implement. Nine operational runbooks and checklists covering deployment, incident response, vendor and third-party handling, and handover and integration. Every runbook is built to be followed by a working team, not read and filed. Pro tips, example rows, and common-mistake callouts give you the benefit of hard-won practitioner experience from the first day.
7 DOMAIN ASSESSMENTS (210 QUESTIONS)
• IRBC Governance
• Resilience Strategy
• Architecture Design
• BIA and Risk
• Incident Response
• Recovery Operations
• Testing and Validation
9 OPERATIONAL RUNBOOKS
• Automated Failover Execution Checklist
• Chaos Engineering Experiment Playbook
• Critical Service Incident Response Runbook
• DevOps IRBC Integration Checklist
• Incident to Recovery Handoff Protocol
• Multi Region Deployment Verification Checklist
• Resilience Policy Documentation Framework
• SRE Resilience Task Guide
• Vendor Resilience Onboarding Checklist
The full kit also includes a practitioner-grade library of PM forms spanning all five PMBOK process groups, KPI dashboards, risk and compliance registers, and reference cards. Every template comes pre-populated with domain-specific example data so your team can start editing, not staring at blank rows. You get a consistent operating system across diagnostic, planning, delivery, and sustainment, which is how mature programmes compound improvement year over year.
WHO THIS IS FOR: SaaS founders, heads of engineering, security and trust leaders, and compliance teams.
Aligned with leading industry standards and PMBOK project management practice.
Instant download. Start your first assessment within the hour.
Got a question about the product? Email us at support@flevy.com or ask the author directly by using the "Ask the Author a Question" form. If you cannot view the preview above this document description, go here to view the large preview instead.
Source: Best Practices in BCP Excel: ISOIEC 270312011 for Cloud-Native SaaS Providers Playbook Excel (XLSX) Spreadsheet, Gerard Blokdijk
|
Receive our FREE presentation on Operational Excellence
This 50-slide presentation provides a high-level introduction to the 4 Building Blocks of Operational Excellence. Achieving OpEx requires the implementation of a Business Execution System that integrates these 4 building blocks. |