Insurance and employee benefits are bought through intermediaries, priced on your own data and renewed against a deadline. Procurement's leverage is in all three – and rarely in the premium itself.
An approach borrowed from goods categories – tender the policy, push the price – misreads how these markets work. Underwriters price uncertainty, so the quality and timing of the submission is a pricing lever. Programme structure – retentions, aggregates, funding model, pooling – changes cost more than negotiation does. And the intermediary who advises you may be paid by the insurers you are buying from. If you do not know how your broker is paid, you do not know who your broker works for.
THE SEQUENCE THIS PACK IS BUILT ON
Four levers, all upstream of the premium. Total cost of risk: premiums plus retained losses, claims handling, fees and collateral. Intermediary transparency: every source of remuneration, in money. Data and submission: complete, early and well presented. Structure: retain the predictable, insure the catastrophic.
WHAT IS INCLUDED
Primary document – a 14-slide guide covering total cost of risk, retention decisions, five ways intermediaries are paid and what to watch for, a renewal timeline counted back from T-180 days, group benefits funding models and what drives a renewal, tendering the broker or benefits consultant, data protection for benefits data, and a hundred-day plan.
Four Excel models, all unlocked with live formulas and a worked example:
Total Cost of Risk and Retention Optimiser – ten years of claims adjusted for claims inflation and exposure, four deductible options with optional annual aggregates, retained losses by year, average and worst year, expected and bad-year total cost of risk, and the best option within your risk tolerance.
Broker and Consultant Remuneration Comparator – a six-line programme and three proposals (commission, fee net of commission, fee with commission offset), other insurer income included, remuneration in money and as a share of premium with premiums down 10 per cent, flat and up 15 per cent, and cost per service point.
Group Benefits Renewal and Loss Ratio Analyser – three years of experience with late-claims reserves and large claims removed above the pooling point, weighted projection with trend, demographic and plan changes, credibility blend with the manual rate, required premium at the target loss ratio, justified versus proposed increase, the difference in money and the target loss ratio the proposal implies.
Insurance Programme Register and Renewal Calendar – every policy with T-180, T-120 and T-60 milestones, days to expiry, status, and premium and commission by intermediary.
Four documents: a Broker and Benefits Consultant RFP Template; an Intermediary Remuneration Disclosure Questionnaire with ten questions and a summary table; an Insurance Renewal Playbook; and an Employee Benefits Procurement Guide covering funding models, renewal challenge, consultants and data protection.
WHO IT IS FOR
Procurement professionals given insurance or benefits as a category for the first time. Risk managers and treasury teams who buy insurance. HR and reward teams responsible for group benefits. Finance leaders who want to understand the total cost of risk. Consultants reviewing an insurance or benefits programme.
WHAT THIS IS NOT
It is not insurance, actuarial, legal or tax advice, and it does not recommend insurers or brokers. The worked examples use illustrative figures, including commission rates, which vary by market and line. It is the commercial framework that lets you ask the right questions of the specialists you rely on.
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Source: Best Practices in Procurement Strategy, Insurance PowerPoint Slides: Insurance and HR Benefits Procurement Toolkit PowerPoint (PPTX) Presentation Slide Deck, Davide Sferrazza
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